Company Description

Accolade at a glance…

Accolade is a personalized health and benefits solution that dramatically improves the experience, outcomes and cost of healthcare for employers, health plans and their members. With a unique blend of compassionate advisors, clinical experts and intelligent technologies, we engage individuals and families in their health, establish trust, and influence their decisions at every stage of care. Accolade connects the widest array of personal health data and programs to present a single point of contact to the most effective health and benefits resources, while coordinating with providers at every step. Accolade consistently achieves 70 and higher Net Promoter Scores, 98% consumer satisfaction ratings, and up to 15% employer cost savings. Accolade has been recognized as one of the nation’s 25 most promising companies by Forbes, a fastest-growing private healthcare company by Inc. 5000, and is consistently rated a Top Workplace across the country. For more information, visit accolade.com.

Job Description

Role Overview:

The Office Coordinator, reporting to Sr. Manager, Workplace Strategies, is responsible for providing office services by helping to implement administrative systems, procedures, policies, and assisting in the day-to-day work that keeps an office running efficiently. Additional responsibilities for this role is to create a safe, and secure environment for our employees. 

A day in the life…

• Front desk presence from a security lense with responsibilities including:
• Oversee visitor sign-in, registration and completion of secrecy agreements
• Hand out visitor/temp ID badges – three times a week, reach out for accounting of badges. Report back to Office Specialist when one is lost
• Diffuse any issues that may occur at the front desk
• Patrol the office throughout the day to ensure spaces are secure
• Monitor PHI compliance
• Provides information to stakeholders (employees and senior leadership) by answering questions and requests in a timely fashion
• High level calendar management skills, to assist with conference room conflicts
• Demonstrated ability to maintain confidential and sensitive data and situations
• Outgoing and incoming mail handling
• Monitors and ensures readiness of conference rooms, break rooms, restroom facilities and all public access spaces and training rooms
• Be the first face to our culture to our visitors, office and protect the security and integrity of our company and clients by ensuring that all visitors are signed in and badged appropriately
• Be point person for recruiting team needs for candidate experience for a wide-variety of positions on an ongoing basis as we look to aggressively staff our locations
• Assists with shipping tasks: Term’d EE’s belongings (Office Specialist will be responsible for addressing these items), ad hoc IT shipping requests
• Assist with reporting ad hoc building maintenance issues

Qualifications

What we are looking for…

• General office experience
• Security background a plus
• High level calendar management skills
• Demonstrated ability to maintain confidential and sensitive data
• Attention to detail
• Highly organized and able to prioritize work and tasks

Additional Information

What is important to us

Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:

We find joy and purpose in serving others

Making a difference in our members’ and customers’ lives is what we do. Even when it’s hard, we do the right thing for the right reasons.

We are strong individually and together, we’re powerful

Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.

We roll up our sleeves and get stuff done

Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.

We’re boldly and relentlessly reinventing healthcare

We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time.