Smartsheet is seeking an Office Manager to lead a team of personnel dedicated to providing and maintaining a productive, healthy, and creative environment at Smartsheet’s primary office locations. The ideal candidate will excel at organization and customer service, as well as bring relevant experience to this dynamic role. This essential role is part of the human resources and employee experience team and will report directly to the Director of Human Resources in our Bellevue, WA office.
Responsibilities
- Lead a team of office administration and front desk personnel
- Hire, manage, and develop a growing team across three physical office locations
- Manage and execute quarterly internal events
- Provide an excellent office experience for employees, candidates, customers, and visiting guests
- Develop service-based processes for responding to and assisting with inquiries and requests
- Oversee and participate in the email queue for inquiries and requests
- Create a creative and engaging workplace with an eye for effective use of space and supplies
- Coordinate with HR onboarding team for new hire onboarding experience
- Support Facilities and IT teams with cross-functional projects and recurring assignments
- Provide meeting and catering services as needed based on internal requirements
- Ensure adequate coverage at front desk and cleanliness of check-in / greeting process
- Oversee shipping and receiving; and supply ordering including par and storage practices
- Analyze established practices, policies, and programs for effectiveness in a growing, evolving environment
- Participate in requisition and supply of branded employee gear
- Other duties as assigned based on scope of role within “employee experience”
Qualifications
- 3-5 years of office administration or similar experience
- 2-3 years of management experience
- Possess a collaborative and positive disposition with ability to change course quickly to gain a desired result
- Willingness to adjust to changing environments whilst maintaining effectiveness
- Ability to support and help maintain company policy while rendering an outstanding customer service experience
- Passion for encouraging and developing a team
- Demonstrated effective written and verbal communicator with strong attention to detail
- Bachelor’s degree preferred
- Comfortable and adaptable with new technologies, including Google suite, Microsoft, and Smartsheet
About Smartsheet
In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, the company delivers a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. Smartsheet went public on the New York Stock Exchange in April 2018 and currently enables collaboration, better decision making, and accelerated innovation for over 76,000 domain-based customers in 190 countries, including 96 of the Fortune 100.
Our Culture
Smartsheet is a place where people love what they do and are empowered to do their best work every day. We support one another and achieve our goals as a team, not as individuals. Each person, at every level, gets to have an impact.
Our Values
Honest: Be truthful and do what is right
Authentic: Be real and challenge directly
Driven: Operate with urgency and focus on results
Innovative: Develop new ideas and think creatively
Effective: Deliver quality
Supportive: Be kind and help each other succeed
Smartsheet is an Equal Opportunity Employer. Individuals seeking employment at Smartsheet are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.