Lyft’s mission is to improve people’s lives with the world’s best transportation. We care deeply about the people we work with and the communities we serve. To create the world’s best transportation, we start with our own team by creating an open, inclusive, and diverse organization.

Lyft is looking for a hands-on operations specialist to help supervise operations associates on the Lyft Bikes & Scooters team in Seattle. You will report to an Operations Manager, and work together to assure reliability and availability of our scooter fleet, as well as overall operational excellence for the program.

If you share our vision for transportation that empowers local communities, reduces our environmental footprint and brings people together, we’d love to meet you!

Responsibilities:

• Manage daily operations of our central maintenance facility
• Supervise operations associates working in the facility or field
• Oversee, dispatch, and route operations associates to pickup, deploy, and reposition the fleet
• Refine playbooks to govern day-to-day operations
• Monitor and maintain operational and quality metrics to evaluate performance
  

Experience & Skills:

• Experience supervising teams in a complex, fast-moving environment such as a distribution warehouse, restaurant, or delivery operation
• Ability to work non-standard work hours as needed including working nights, weekends, holidays, and shift-based schedules
• Entrepreneurial mindset with a get-it-done attitude
• Obsessed with process improvement
• Overnight, evening, and weekend hours will be required

Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records.