Operations Specialist

West Monroe isn’t a start-up consulting firm, but we act like one. 

From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. 
What does this mean for you?  As our Office Operations Specialist, it means that you are the face of West Monroe Partners Seattle office, and a champion of our award-winning office culture! 

Think you’re up to the challenge?

West Monroe Partners is looking for an upbeat, energetic, professional Operations Specialist to be part of our friendly, fun and collaborative office environment. This position interfaces with some of our most senior people and utilizes skills in customer service, multi-tasking, attention to detail, and problem-solving.

If this sounds at all interesting, here is what you will be doing: 

Office Operations: 

  • Works with Leadership Team to understand the business holistically, do regular and ad hoc reporting for key functions, and provides trend analysis and recommendations for business solutions 
  • Support in facilitation of meetings and prepare content for presentation regularly including office financials, operational metrics and KPIs 
  • Support and active involvement with business operations: annual financial planning, maintenance of accounts receivable / payable, and monitoring of controllable spend 
  • Facilities management for Seattle office including vendor relationships and repairs 
  • Work with Operations team to coordinate / attend on and offsite events including quarterly all-hands meetings, holiday party and regular social engagements for the office. 
  • Coordinate, manage budget, and execute on a variety of smaller fun activities as well as some after-work celebrations for other practice teams
  • Provide assistance for the local office including, but not limited to, meeting coordination, presentation preparation, catering, logistical organization 
  • Work with the Talent Acquisition team to coordinate and own the scheduling of interviews with prospective candidates and Seattle office employees 
  • Perform a variety of other clerical duties and special projects as assigned 

We need someone who can bring the following to the table: 

  • Punctual & Polished, with a can-do attitude 
  • Excellent interpersonal and relationship building skills 
  • Highly organized 
  • Bachelor’s degree preferred 
  • 2-4 years of professional experience 
  • Knowledge of and experience using MS Office (Word, Excel, Outlook, PowerPoint) 
  • Customer service driven with the ability to anticipate the needs of Leadership and the office 
  • Excellent verbal and written communication skills 
  • Ability to multitask and work with minimal supervision 
  • Ability to participate in periodic after-work team activities (onsite and offsite) 
  • Ability to lift a minimum of 20 lbs. 
  • Ability to work in the United States without Limitation

So, if you're looking for an opportunity to flex your business and administrative muscles in a high-energy, team-oriented environment where you can build and own your career, we'd love to hear from you.  

Read Full Job Description

Location

West Monroe is located in the heart of downtown Seattle, a few blocks away from Pike Place Market. We are accessible by all major forms of transit.

An Insider's view of West Monroe Partners

How does your team reward individual success?

Our value of meritocracy allows success to be defined as uniquely as our people, an experience that has allowed me to thrive within West Monroe based on my own skills, not by competition with others.

Kathryn

Senior Consultant

What's the biggest problem your team is solving?

As a technology consultant, my greatest reward is in crafting solutions that free up our clients to focus on more meaningful work.

Karanbir

Experienced Consultant

How does the company support your career growth?

Career growth at West Monroe is about defining your unique career path. In addition to serving clients, each employee chooses how they want to contribute to our culture. This could be through mentoring other technologists on the latest technology, or through our chiefs program where you choose to Chief of anything you choose, like fitness or BBQ.

Robin

Manager

What are West Monroe Partners Perks + Benefits

West Monroe Partners Benefits Overview

Where you decide to build your career is one of the most important decisions you will make. Our hope is you see the value of building it here at West Monroe Partners. As a firm, we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow and well into the future.

We invest in you. At West Monroe Partners, we don't just give lip service to the philosophy that people matter. We invest in it, through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
To ensure that we all share in our combined success, every employee participates in our Employee Stock Ownership Plan (ESOP). Our ESOP is designed to reward loyalty and company performance.
Performance Bonus
Our bonus program includes an annual performance bonus, travel bonuses to recognize nights away from home, spot bonuses, quarterly recognition awards, and more
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Our flexible work policy allows for different work arrangements such as regular telecommuting, alternative schedules, or part-time.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Our flexible (also known as unlimited) PTO policy empowers our employees to make decisions about their own vacation time.
Paid Volunteer Time
West Monroe sets aside one day a year for its employees to participate in a "National Day of Change" firmwide volunteer effort. We also offer incentives for those who volunteer on their own time.
Paid Holidays
West Monroe offers all employees paid time off for major holidays. We also close the office between Christmas and New Year's Day.
Perks & Discounts
Beer on Tap
Our Chief Beer Officer ensures the office is always stocked with interesting brews.
Company Outings
We sponsor a number of outings, including our quarterly meetings, annual retreat, holiday party, National Day of Change volunteering day, and more.
Game Room
Our office is equipped with a ping pong table, and our Chief Games Officer hosts frequent game nights.
Stocked Kitchen
Happy Hours
We host monthly "4 O'clock Rocks" happy hours in the office after our monthly Town Hall meetings.
Recreational Clubs
Through our Chiefs program, employees can be a champion of anything they are passionate about -- we have employee-led wine tastings, soccer and basketball leagues, game nights, arts outings and more.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Employees are required to complete at least 40 hours of continuing education each year. These credits may be earned through external training or by taking advantage of our robust internal curriculum.
Diversity Program
Inclusion & diversity is key to our mission of growing the next generation of leaders. We lead with inclusion because we think you cannot have diversity of thought, experience, and approach without it
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