Operations Specialist

| Hybrid
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West Monroe isn’t a start-up consulting firm, but we act like one. 

From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. 
What does this mean for you?  As our Office Operations Specialist, it means that you are the face of West Monroe Partners Seattle office, and a champion of our award-winning office culture! 

Think you’re up to the challenge?

West Monroe Partners is looking for an upbeat, energetic, professional Operations Specialist to be part of our friendly, fun and collaborative office environment. This position interfaces with some of our most senior people and utilizes skills in customer service, multi-tasking, attention to detail, and problem-solving.

If this sounds at all interesting, here is what you will be doing: 

Office Operations: 

  • Works with Leadership Team to understand the business holistically, do regular and ad hoc reporting for key functions, and provides trend analysis and recommendations for business solutions 
  • Support in facilitation of meetings and prepare content for presentation regularly including office financials, operational metrics and KPIs 
  • Support and active involvement with business operations: annual financial planning, maintenance of accounts receivable / payable, and monitoring of controllable spend 
  • Facilities management for Seattle office including vendor relationships and repairs 
  • Work with Operations team to coordinate / attend on and offsite events including quarterly all-hands meetings, holiday party and regular social engagements for the office. 
  • Coordinate, manage budget, and execute on a variety of smaller fun activities as well as some after-work celebrations for other practice teams
  • Provide assistance for the local office including, but not limited to, meeting coordination, presentation preparation, catering, logistical organization 
  • Work with the Talent Acquisition team to coordinate and own the scheduling of interviews with prospective candidates and Seattle office employees 
  • Perform a variety of other clerical duties and special projects as assigned 

We need someone who can bring the following to the table: 

  • Punctual & Polished, with a can-do attitude 
  • Excellent interpersonal and relationship building skills 
  • Highly organized 
  • Bachelor’s degree preferred 
  • 2-4 years of professional experience 
  • Knowledge of and experience using MS Office (Word, Excel, Outlook, PowerPoint) 
  • Customer service driven with the ability to anticipate the needs of Leadership and the office 
  • Excellent verbal and written communication skills 
  • Ability to multitask and work with minimal supervision 
  • Ability to participate in periodic after-work team activities (onsite and offsite) 
  • Ability to lift a minimum of 20 lbs. 
  • Ability to work in the United States without Limitation

So, if you're looking for an opportunity to flex your business and administrative muscles in a high-energy, team-oriented environment where you can build and own your career, we'd love to hear from you.  

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases

Location

West Monroe is located in the heart of downtown Seattle, a few blocks away from Pike Place Market. We are accessible by all major forms of transit.

An Insider's view of West Monroe

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.

Kirsten

Director, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.

Adam

Senior Manager, Technology

What are West Monroe Perks + Benefits

West Monroe Benefits Overview

Choosing where to build your career is an important decision. Should you choose to build it with West Monroe, we take that commitment seriously.

We believe that when people get the support they need to thrive, they care more, do more, and achieve more. In fact, that’s our whole business strategy. So we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow, and well into the future. We invest in you through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

Culture
Volunteer in local community
West Monroe encourages volunteerism both on an individual level and through coordinated volunteer opportunities, such as our National Day of Service, an all-company volunteer day.
Partners with nonprofits
West Monroe's Seattle office partners with NatureBridge, Food Lifeline, Technology Access Foundation, Boyer Children's Clinic, First Tee of Greater Seattle, Friends of the Children, and others.
Open door policy
Open office floor plan
Flexible work schedule
Our flexible work policy allows for different work arrangements such as regular telecommuting, alternative schedules, or part-time.
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
West Monroe has six ERGs: Black Employee Network, Interfaith, Pan-Asian Network, SOMOS, WMPride, and Women's Leadership Network.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
To ensure that we all share in our combined success, every employee participates in our Employee Stock Ownership Plan (ESOP). Our ESOP is designed to reward loyalty and company performance.
Performance bonus
Our bonus program includes an annual performance bonus, travel bonuses to recognize nights away from home, spot bonuses, quarterly recognition awards, and more
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Our flexible (also known as unlimited) PTO policy empowers our employees to make decisions about their own vacation time.
Paid volunteer time
West Monroe sets aside one day a year for its employees to participate in a "National Day of Change" firmwide volunteer effort. We also offer incentives for those who volunteer on their own time.
Paid holidays
West Monroe offers all employees paid time off for major holidays. We also close the office between Christmas and New Year's Day.
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
We sponsor a number of outings, including our quarterly meetings, annual retreat, holiday party, National Day of Change volunteering day, and more.
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
We host monthly "4 O'clock Rocks" happy hours in the office after our monthly Town Hall meetings.
Recreational clubs
Through our Chiefs program, employees can be a champion of anything they are passionate about -- we have employee-led wine tastings, soccer and basketball leagues, game nights, arts outings and more.
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Employees are required to complete at least 40 hours of continuing education each year. These credits may be earned through external training or by taking advantage of our robust internal curriculum.
Lunch and learns
As part of our robust training offerings, West Monroe offers "Knowledge Transfer Sessions." Anyone can create and present a training, and apply to allow people to receive CPE credits.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, cross-department program, career mentoring, and leadership mentoring.
Online course subscriptions available
Paid industry certifications

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