Chef Software is the industry leader in IT automation and DevOps solutions. We are a dynamic and rapidly growing software company with a strong sense of dedication to our customers and the Chef community. We work hard but try not to take ourselves too seriously. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. We provide competitive compensation, generous benefits, and a professional yet relaxed atmosphere.

At Chef, we develop the world's best products for managing applications and infrastructure at scale, and we deploy them against real problems in all kinds of industries. We’re writing the rules of the cloud -- rules the world’s top engineers live, breathe and contribute to. Our platform is used to enable hundreds of millions of people around the world to chat, fly, present, bank, game, shop, and learn. Chances are the web applications you use everyday have infrastructure built, deployed, secured and managed with our code.

Operations of modern complex systems is a challenging task that requires an incredibly diverse set of experiences, skills, and talents. Managing an operations team adds yet a further set of challenges. We won’t pretend it's an easy job, but few other jobs in the world allow you to experience so much variety in so much depth as being an Operations Manager.

Despite all the experiences and skills that will help you do the job, above all else you will need to develop a passion for our customers and our team, developing a strong vision and then executing that vision in a dynamic environment. Regardless of who you are or where you come from, we want someone who loves to learn and experiment and drive towards a better tomorrow, every day. You won’t be alone, we work multi-functionally, support each other, and want to succeed together as a team, and you can help us drive that success.

Position will be located in Seattle, WA.

Responsibilities:

• Leadership of our Operations team; developing goals, organizing resources, and directing execution
• Collaborate with and support teams across Chef
• Provide leadership and standards around the organizational use of Cloud and Data Center Infrastructure
• Develop and implement operational standards that reach across the organization regarding architecture, operational practices, and industry standards
• Explore and evaluate new technologies and methodologies
• Coach and develop members of the Operations team
• Identify and utilize operational data to monitor and manage data driven decisions around our services
• Leading incident response procedures and directing problem resolution processes
• Governing risk and compliance of our operations
• Communicating with internal and external partners and customers

Who You Are:

• Collaborative and enjoys working with others
• Customer focused, able to balance value creation and efficiency
• Able to coach others to bring the best of out each team member
• Strong organization & project management skills, but unflustered by operational interrupts
• Eager to adopt and create new technologies and methodologies
• Experienced with large-scale systems administration, configuration management and automation (Chef!) concepts
• Experienced with modern programming languages such as Ruby, Node.js and Go
• Experienced with cloud environments, especially AWS. Azure and GCP a bonus
• Experienced with a variety of compute environments, including data center, virtualized, cloud, and containerized, especially Docker and Kubernetes
• Experienced with Networking (Arista/Cisco), Databases (PostgreSQL), Security/Risk Analysis and Performance Analysis desired but not required
• Has a foundational understanding of Operational theory and industry standards, including LEAN, ITIL, COBIT, NIST Standard, etc.

At Chef, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products and our community to flourish. Chef is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status.