In the beginning of the 20th century, Henry Ford had a vision for transforming manufacturing by creating assembly lines and facilitating mass production. 100 years later, UiPath has a grand vision of liberating the human workforce from tedious, repetitive tasks with Robotic Process Automation (RPA) in the age of the fourth industrial revolution.

Come help us shape the future of robotic process automation. Our RPA Software Platform is a global product used by many of the Fortune 1000. Our software bots are trained to manipulate applications like human users.

Scope of activities

• First point of contact for UiPath software support in pre-sales and post- sales stages;

• In charge of the overall product support for discrepancies/bugs/ enhancements/customer education for our Robotic Process Automation software through standard channels email and ticketing tools.

• Help customers round the clock (24/7 shifts).

• Feedback to the product team.

• Escalation of bugs to development and Product.

   

  Requirements

• 3-5 years of technical support experience

• B.S. in Computer Science/ or equivalent degree

• 2 years of experience with production level software engineering

• .NET (C# or VB), Java + node based programming is a perfect match

• Fluent written and spoken English

• Multilingual is a plus

  Some things we offer to you

  We are offering competitive salary, pre-IPO equity, flexible work hours, unlimited PTO, Fitness card and good medical benefits. We have found our work environment and the ability to work for the leading RPA company in the world has been our biggest benefit