Quality Assurance Engineer

| Seattle
 Quality Assurance Engineer
  • Join a small, passionate team supporting Xealth solutions in Health Systems nationwide 
  • Make a positive difference in other people's lives through your work - we’re revolutionizing healthcare for all 
  • Enjoy the views from our fantastic Smith Tower offices 
 
Xealth, named one of the Best Small Places to work in Seattle, is growing! 
 
We’re improving healthcare for everyone by enabling doctors and patients to easily access digital content and services that are relevant, timely, and targeted. Incubated at Providence, we’re disrupting healthcare from the inside and are on a mission to change lives through technology. 
 
Having recently announced a major new partnership that allows physicians to recommend physical products (DMEs), we’re looking for a Quality Assurance Engineer to join our team. In this role you’ll be a dedicated testing resource in the group delivering an exceptional experience to our customers. You’ll provide a mix of user and technical support, troubleshooting, bug reports, and issue management. You’ll be instrumental in establishing our testing function, while helping achieve our mission of improving healthcare outcomes for everyone.
 
As a Quality Assurance Engineer at Xealth, you will: 
 
  • Take escalations from our customers’ internal support teams via ZenDesk (or email/phone), and manage each issue through to resolution 
  • Engage with customers directly, including technical administrators and clinicians, in a high-touch support model 
  • Develop test strategies and test plans for new features and integrations
  • Execute tests and write bugs against new features 
  • Work with the Product and Engineering Team to define and document acceptance criteria
  • Participate in the design and improvement of our automation architecture
  • Collaborating with developers and using your debugging chops to find bugs early in the development cycle 
  • Support security testing endeavors and undergo periodic Security and HIPAA training, and protect customer ePHI by following procedures 
 
Our ideal QA Engineer will have: 
 
  • 3+ years of experience working in QA and/or technical support for complex web-based, SaaS, or cloud products with numerous configurations and external dependencies 
  • Thorough understanding of quality and testing principles, techniques, and protocols
  • Hands-on experience with web app browser testing, REST APIs and mobile applications (React, NodeJS, IOS, Android, React Native), and comfort with testing at the component and API level, as well as at the end-to-end and feature level
  • Problem-solving skills and proven ability to work under pressure 
  • Computer science bona fides, e.g. B.S. in CS or related degree, or work experience coupled with dedicated personal development in this arena 
  • Hands on experience in agile, including participation in scrum and sprint planning meetings for scope and estimation purposes
  • Startup or small company experience, or a desire to expand your abilities in a small, cross-functional team 
  • Bonus points for knowledge of: HIPAA/ePHI, EHR systems (Epic, Cerner, Allscripts), applications in a Healthcare IT environment, AWS CloudWatch, log analytics, SQL and/or other scripting skills
  • NOTE: Must be U.S. Citizen or Permanent Resident and be able to pass a Background / FACIS 3 check 
 
 
About Xealth: 
 
"Xealth will dramatically improve the connection between patients and clinicians." 
 - Rod Hochman, MD, President & CEO, Providence St. Joseph Hospital 
 
Xealth enables healthcare teams to order digital content, services, and OTC items as easily as they do medications. Patients can then access these digital health prescriptions from the provider's portal, so that they can actively manage their health - improving both client care, and the doctor-client relationship. 
 
Xealth spun out of Providence St. Joseph's Digital Integration Group and raised an initial round of $8.5 million. Based in Seattle, the company was founded by the team of serial entrepreneurs behind Swype, an innovative keyboard that reach over 1 billion users, and Boost Mobile, now a Sprint service generating over $5 billion in revenue. 
 
Learn more about us at www.xealth.io. 
 
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • SqlLanguages
    • TypescriptLanguages
    • iOSLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • ConfluenceManagement
    • JIRAManagement
    • Google SuiteManagement
    • SalesforceCRM
    • MailgunEmail

Location

We are in the historic Smith Tower in Pioneer Square, we are surrounded by great restaurants, Puget Sound views & great access to public transporation

An Insider's view of Xealth

What are some social events your company does?

Monthly happy hour at the top of the Smith Tower - Observatory Bar. Great views, great drinks and great people!

Leslie

Director, Finance & Admin

How does the company support your career growth?

As a start-up there is opportunity to dive in to many areas that I am interested in. I am taking a company paid HL7 course to expand my knowledge of V.2, CCDA, FHIR. Then I'm able to apply these skills daily to integration related projects. Its very motivating to be a part of team that encourages employees to pursue their interests and aptitude.

Erica

Integration Solutions Architect

What are Xealth Perks + Benefits

Xealth Benefits Overview

We’re improving healthcare for everyone, by enabling doctors and patients to easily access digital content and services that’s relevant, timely, and targeted. Incubated at Providence, we’re disrupting healthcare from the inside and are on a mission to change lives through technology.

We’re still small, but have recently closed a major funding round and are growing the engineering teams at every level. We build web applications on the MERN stack, develop custom recommendation engines, and integrate tightly into 3rd party EMR and practice management systems. We run a cloud-based platform, and offer the unique opportunity to develop your skills in a wide array of modern web technologies.

Full benefits, generous options, flexible work hours and a generous and flexible vacation/PTO policy.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Free access to the Smith Tower gym and facilities
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Xealth has a paid and leave policy that realizes the importance of welcoming a new baby into your home!
Flexible Work Schedule
Xealth offers a flexible schedule outside of core hours (9 a.m.- 5 p.m.) depending on your team, as well as the options to work remotely at your manager's discretion.
Remote Work Program
Xealth lets employees work remotely at their manager's discretion as well as "work from home" days
Family Medical Leave
Xealth offers a generous leave program that meets the evolving needs of today's families: be it welcoming a new baby, taking care of loved ones or yourself.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Xealth offers all employees paid time off to observe all major holidays. Our employee handbook includes the calendar days that Xealth is officially closed.
Paid Sick Days
Xealth offers paid sick days off for all employees
Perks & Discounts
Casual Dress
Xealth encourages a casual dress code and someone in the office is usually wearing one of our t-shirts!
Commuter Benefits
Besides easy access to public transportation at our Smith Tower HQ, we are walking distance from the ferry, Sounder, light rail and multiple bus routes. ORCA cards too!
Company Outings
Xealth hosts multiple gatherings for friends and family along with co-workers. From a fun summer picnic, open houses and holiday parties Xealth'ers enjoy getting together!
Game Room
From the pingpong table and video game machine to monthly game nights Xealth makes sure there's time for fun!
Stocked Kitchen
Wide variety of snacks, wide variety of sparkling waterst, iced tea and freshly brewed Stumptown Coffee.
Happy Hours
Once a month hosted Happy Hour at the historic Observatory Bar at the top of the Smith Tower
Professional Development Benefits
Job Training & Conferences
Xealth encourages employees to grow in their career: providing access to educational opportunities, speakers bureau and conferences at team lead's discretion.
Diversity Program
Xealth is committed to creating a diverse, welcoming and inclusive workplace for all employees and our clients.
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Time allotted for learning
More Jobs at Xealth10 open jobs
All Jobs
Dev + Engineer
Operations
Project Mgmt
Sales