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Renewals Specialist

| Bellevue

You want to change how work gets done. We’re here to help you make that happen. We improve the way people work through process management and automation. Since the company’s founding in 2006, our employees have helped customers and partners worldwide accelerate business results by digitally transforming workflows – thereby improving how people work.

As a Renewals Specialist, you will be responsible for maintaining detailed accounts of your daily activity in Salesforce, accurately forecasting for your assigned region(s) on a weekly, monthly and quarterly basis, and will identify trends to help develop programs which maximize retention. The challenge in this job will be to defend against competitive pressures while uncovering additional opportunities as well as uncovering accounts which may have risk and developing plans to mitigate them. The reward will be building strong relationships with customers that are continuously delighted and surprised by the power, flexibility, and efficiencies of our products. 

Your contribution will be: 

Contract Renewals. You will be responsible for the timely renewal of all assigned contract renewals. This involves working directly with customers and partners to ensure timely and accurate execution. 

Renewal Process. You will manage software assurance and support sales renewal process communications for assigned region from prospecting to order execution. This includes regular Check-in calls to the end users.  Provide accurate monthly forecasting. 

Customer and Partner Communication. You will ensure Salesforce is kept updated. Every conversation is captured and all opportunities reflect accurately. You will establish and maintain effective, cooperative working relationships with customers and partners. 

Customer Success. You will use customer usage data to drive customer success through the use or proper leveraging of Nintex products. Proactively manage each customer’s business needs and environments – actively seek opportunities to partner with Account Managers for upselling and cross selling opportunities. You will work with the sales team to ensure over all sales growth by Identifying and developing new opportunities for expansion across the customer’s business. 

To be successful we think you need: 

  • 2 + years’ experience working in an inside sales capacity handling customer engagements 
  • Have proven experience of consistently exceeding sales goals 
  • Excellent at building relationships 
  • Possess technical and business acumen 
  • Experience with CRM systems, Salesforce preferred 

How we operate:

Everyone who works at Nintex follow three core tenets to ensure we operate a highly successful and collaborative business:

  • We deliver on our commitments. We focus on a few key priorities and ensure we deliver with quality every time…..on time.
  • We don’t wait. If we see an issue, we fix it. If we see an opportunity to accelerate our success, we take it.
  • We operate with respect and consideration. We will move fast and deliver…and, we will do it the right way.

At Nintex, we thrive on helping our customers and partners succeed as they leverage the industry’s best process management and automation capabilities to digitally transform a wide range of business processes. Every employee that joins Nintex is presented with a massive market opportunity to help improve the way people worldwide work as every organization needs what we provide. We have a highly collaborative culture where we focus on success through team efforts.

Unleash your potential. Apply today.

Nintex participates in E-Verify for work authorization. We are an Equal Employment Opportunity Organization.

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Technology we use

  • Sales & Marketing
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Bellevue, WA

An Insider's view of Nintex

How does your team reward individual success?

Every quarter we prioritize employee recognition through our Nintex Impact Award, which allows a winning employee or team to work from any Nintex global office for one week with all expenses paid, including travel and lodging. Potential locations include Auckland, Dubai, London, and Melbourne, among others.

Karina

VP, Human Resources

How do you collaborate with other teams in the company?

Our company culture is highly collaborative. We work very closely between departments to ensure that our efforts are aligned and everyone is involved. The open floor plan encourages face-to-face conversations in addition to regularly scheduled alignment meetings.

Ray

Sr. Strategic Alliance Manager

How has your career grown since starting at the company?

In the two years I've been with Nintex, I've had the opportunity to take on many different responsibilities and projects which have helped me grow professionally. My manager acts as a constant advocate for me and has encouraged me to take on work that I'm incredibly passionate about.

Haley

Digital Marketing Manager, Corporate Communications

What is your vision for the company?

Our mission at Nintex is to improve the way people work through process management and automation. The success of our partners and customers is our ultimate goal, and we are continually innovating the Nintex Platform to deliver you the best in no-code process automation technology.

Eric Johnson

Nintex CEO

What are Nintex Perks + Benefits

Culture
Volunteer in local community
As part of our service program, Nintex Gives Back, employees have the opportunity to volunteer and donate to multiple local causes, such as Northwest Harvest and You Grow Girl.
Friends outside of work
Eat lunch together
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses.
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross functional training encouraged
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