Senior Director of Value Consulting
The Role:
Come work on the leading edge of modern and transformative sales engagement strategy. In this role, you will not only build and own the Value Consulting practice here at Outreach, you’ll work hand-in-hand with some of the most innovative, performance-driven sales leaders in the world. The objective of Outreach Value Consultants is to work with customer CEOs, CROs, and CIOs to understand their key strategies in revenue generation, growth, and both customer and buyer experience(s). They collaborate directly with these Leaders on organizational, process, and technology changes that will help them leverage Outreach solutions to unlock additional value from their sales organizations.
In partnership with our experienced Account Executives, Solutions Consulting, and Customer Success resources, your team will develop detailed analysis and deliver high-impact (and high visibility) projects that help some of Outreach’s marquee clients set their sales strategy for the future. You’ll help customers just starting their Outreach journey understand the kind of quantitative and qualitative improvements they can expect throughout their lifecycle, and help build the technical and organizational plan to reach their end goal, getting the deepest impact possible from their Outreach products.
Reporting directly to the SVP of Customer Success, their team will include consultants/practitioners as well as analytical presales engineers, and will provide support to both the Outreach Sales and Customer Success teams.
Who you are:
- You build world-class, highly engaged and performance-driven teams and you are adept at articulating vision and breaking it down for your managers to communicate and execute
- You have a deep understanding of executive-level business transformation strategies, and have the ability to run a team that can position those strategies at the highest levels of the largest companies within our book of business.
- You understand Sales and Sales executives. Ideal candidates have prior experience in Sales or Revenue leadership positions, or “Big 5” experience in consulting with Sales or Revenue leaders.
- You work well cross -functionally and understand how to operationalize outputs within a fast-growing company.
- You are willing to build a key US organization from the ground up that has global growth potential.
- You’re energized by ambitious goals and are committed to high business impact
- You’re an effective communicator who prioritizes quality of work and successful outcomes over ego
- Your results speak for themselves, and allow you to influence others
What you’ll own:
- The strategic and operational Value Consulting team, consisting of a few consultants and engineers that will consult with key strategic customers. This team will also include engineers that build and analyze reports, company financial and investor statements, as well as custom data elements.
- Development of repeatable tools that are utilized by the team and then codified over time for distribution to the field.
- Development of key strategies and tool development that helps the company articulate the value of Outreach product(s) and the business transformation they can facilitate.
- Being a thought-leader and spokesperson for the company, providing expertise on the business outcomes that the Outreach drives.
- Work with internal Product Management and Strategy teams to educate them on strategic Customer initiatives.
Experience you’ll need:
- -10+ years experience across development and management of consulting teams that are aligned to Sales and Business Process Management.
- Deep knowledge and understanding of the Sales process and Go to Market Strategies
- Experience in working with senior level management at Fortune 50 companies.
- Experience in quantitative analysis and financial modeling. As well as building tools and a team that will give the team the ability to perform this function.
- Mix of business and technical acumen with the ability to align technology to business outcomes.
- Ability and experience to build a team that can provide ROI analysis and total cost of ownership.
- Strong interpersonal skills, presentation skills and program management.
- Proven examples of developing thought leadership in the areas of business process improvement.
- Ability to create and execute value and transformation workshops.
- A strong understanding of the SaaS industry
- Experience in Technology, Insurance, Financial Services and Manufacturing verticals
Why You’ll Love It Here
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• Flexible time off
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings (or virtual events these days!) because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Womxn's Network)
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)
• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
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