Senior Manager, Global Benefits at Outreach

| Seattle
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About The Role

Outreach is looking for a Senior Manager, Global Benefits to join our growing team! Come lead the design and delivery of our global benefit strategy so that we attract and retain the best talent and enable our rapidly growing business to scale. In this role, you will be responsible for end-to-end administration for all global benefits programs, compliance, and reporting.

This role requires a mix of strategic planning, customer focused design, and hands-on operational excellence to deliver global and country specific programs. You will thrive in fast paced environments where you lead multiple priorities and apply your excellent knowledge of laws and market trends.

You will contribute to overall strategic decisions and vision in the People function. By contributing your deep understanding of market trends, you will help us continuously improve our employee experience and further our reputation as a great place to work.

Responsibilities

  • Design and champion Outreach’s global benefits philosophy and strategy, and lead the implementation and administration of all programs in alignment with our values and culture
  • Design and evaluate programs and make recommendations that will further Outreach’s business strategy, competitive advantage for talent and improve our people experience
  • Ensure programs operate a high standard, are aligned with company policies and all national, state and local legal, regulatory considerations and disclosure requirements, and maintain benefit plan documentation
  • Design and implement communications and training to increase engagement and understanding of the value they deliver
  • Prepare and present analyses and recommendations to senior leadership, providing thought leadership and guidance
  • Partner with key internal partners (such as Finance, Legal, People Operations) to ensure efficient administration and excellent customer service
  • Provide oversight to insurance partners, consultants and carriers to ensure service delivery to employees, maintain enrollment data, ensure that enrollment and terminations are accurately and efficiently reported. Complete periodic plan audits to ensure accurate reporting and costs
  • Work closely with brokers to conduct benchmark analysis to provide competitive and cutting edge benefits and enable Outreach to rapidly scale
  • Lead provider evaluations including requests for proposals, selection and implementation processes
  • Identify, assess and manage partnerships with external vendors, third party administrators and contractors; ensure these partnerships deliver excellent service and cost-effective programs
  • Lead a small team, providing direction and coaching for career growth and success

Skills/Qualifications

  • Strong knowledge in global benefits and market leading practices in both the US and internationally
  • Demonstrated success managing global projects in a high-growth company; experience in startups and companies known for innovative practices preferred
  • Exceptional business insight and analytical skills, with a proven ability to rigorously measure and analyze the right things to meet business objectives and improve effectiveness
  • Transparent and high integrity communication style, with the ability to both empathetically listen and to simply and clearly communicate sophisticated concepts
  • Strong interpersonal skills with a customer first mindset, and the ability to build credibility with, and effectively influence, multiple stakeholders, including executives
  • Thrive in an environment where you can create, build, learn and iterate to continuously improve
  • Excellent understanding of global compliance and regulatory requirements including ERISA and HIPAA, with an advanced knowledge of 401(k), STD/LTD/FMLA and global wellness plans
  • Proven track record in directing vendors and negotiating contracts and agreements



Why You’ll Love It Here

• Generous medical, dental, and vision coverage for full-time employees and their dependents
• Flexible time off
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings (or virtual events these days!) because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)
• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • Elixir Languages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • MySQLDatabases
    • RedisDatabases

Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Outreach Benefits Overview

At Outreach, we believe in taking care of our employees as whole people, and our benefits and perks reflect that value. We offer benefits and perks such as flexible time off, a 401k to help save for the future, employee resource groups, and Diversity, Equity, and Inclusion trainings. Our wellness benefits include a generous medical, dental, and vision package for full-time employees and their dependents, access to our EAP (Employee Assistance Program), mental health supports, and FSA and DCFSA options. For new parents, we offer a parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course.

Culture
Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Outreach's leadership team is highly diverse, reflects our commitment to diversity and inclusion, and is focused on continuous improvement of our DEI initiatives.
Unconscious bias training
We offer DEI trainings to help facilitate understanding of issues surrounding equity and inclusion, including unconscious bias.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Employee Resource Groups such as Outreach Womxn's Network (OWN) and others that exist to support employees from underrepresented populations are supported from the top down at Outreach.
Hiring Practices that Promote Diversity
Outreach provides training to encourage diverse hiring and the Recruiting Team is constantly searching for innovative ways to reach a diverse population of candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Wellness Programs
Outreach's EAP (Employee Assistance Program) offers free, confidential counseling, 24-hour crisis telephone counseling, addiction support, etc.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Outreach provides flexible start and end times, as well as flexible Friday schedules.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
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