Senior Specialist Security and Operations Compliance

| Kirkland
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Senior Specialist, Security & Operations Compliance 

Company

Work matters. It’s where we spend a third of our lives, and fortunately, the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.

People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.

Role:
The Senior Specialist, Security & Compliance will be responsible for contributing to and executing on the Foundational Certification strategy as defined by Audit Risk and Compliance leadership.  This consists of maintaining existing third-party assurance programs already held by ServiceNow, as well as driving the analysis and adoption of new programs as directed by ServiceNow leadership. This role will work collaboratively with members of the Enterprise Risk, Compliance Engineering, Sales, Security, and Operations teams.

This role will also effectively monitor ServiceNow’s controls by understanding intent, and implementation of controls, as well as drive changes within the organization through effective testing. The successful candidate must be reliable, resourceful and have a “can-do” attitude. 


What you get to do in this role:

  • Support and lead various third-party assurance programs including ISO, SOC, PCI and more.
  • Perform activities to help measure and monitor compliance with company policies and procedures
  • Facilitate customer and certifier requests and information gathering for audit activities and lead onsite audits.
  • Successfully project manage and drive testing activities across various teams within the organization
  • Contribute in enhancing our GRC tool and processes to meet compliance business needs


In order to be successful in this role, we need someone who has:

  • Minimum 7 to 9+ years working in the field of compliance or audit
  • Practical working involvement, and successful history of facilitating and delivering PCI-DSS certifications
  • Deep understanding of common certifications and attestations to include ISO 27001, PCI-DSS, SSAE18 SOC 1, SOC2, HITRUST, ISO 27701
  • Prior experience of working in the Security and Compliance group at a SaaS/Cloud company or with Security & Risk practice of a Big 4 firm
  • Relevant professional certifications such as CISSP, CISA, CISM, CIPP, GIAC, PMP
  • Strong organizational skills, attention to detail and ability to multi task
  • Prior experience with GRC systems
  • Ability to understand the intent of compliance requirements to provide effective and meaningful analysis
  • Excellent verbal and written skills
  • Be able to work effectively with other members of the GRC organization to drive results, to include a remote team


Work Environment

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

 

 

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • HBaseDatabases
    • Maria DBDatabases
    • MySQLDatabases
    • OracleDatabases

Location

We’re on the edge of Lake Washington at Carillon Point in Kirkland. Right now, we're physically distanced but trying to stay socially connected!

An Insider's view of ServiceNow

What’s the vibe like in the office?

You make decisions every day that help people. My work makes a big difference, and that’s satisfying.

Medha

Senior application developer

What projects are you most excited about?

I wanted to work at a growing company. We're focused, customer-centric, and you can't beat the platform.

Olum

Project manager

What are some things you learned at the company?

Our purpose is empowering. The company's putting a lot into the culture, the employees - they're investing in us.

Marina

Creative director

What is your vision for the company?

Amazing products that create great employee and customer experiences and make work, work better, is our passion.

CJ

Chief product officer

What is your vision for the company?

Taking a long-range view, we've got the spirit of a start-up and the resources to deliver with high quality.

Preetam

Software engineer

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Through our #GivingAtNow program, our Kirkland offices schedules volunteer opportunities throughout the year.
Partners with Nonprofits
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Purchase company stock at a 15% discount semi-annually
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Work remotely on occasion as needed.
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
ServiceNow offers unlimited paid vacation time starting at Day 1.
Paid Volunteer Time
Our employees receive 20 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
On-site!
Casual Dress
Commuter Benefits
Pre-tax contribution plan for commuter expenses.
Company Outings
Site social activities periodically
Stocked Kitchen
Some Meals Provided
Lunch provided every Friday!
Happy Hours
Steps away from awesome restaurants and bars.
Parking
Free parking
Pet Friendly
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
LinkedIn Learning access, numerous internal training programs, conference attendance options.
Tuition Reimbursement
Up to $5,250 reimbursed annually for qualified expenses
Diversity Program
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $5000 annualy for continuing education.
Online course subscriptions available
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