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Service Advisor

| Seattle
Do you want to build something great and change the industry for both mechanics and customers?
Are you inspired by challenges and look at these as opportunities for growth?
*Wrench, Inc* is the fastest growing mobile mechanic service. We use software and technology to enable disrupting an industry that needs more convenient options for car owners. We have an immediate opening for a Assistant Service Advisor. Join a dynamic, groundbreaking team who is changing the way the auto maintenance business operates.
When we say we’re doing something different and you can make an impact, we mean it! We’re disrupting the $50+billion car repair industry. We’re growing rapidly and we need help servicing our customers and supporting our mechanics. You will play a meaningful role in helping build and support an amazing company. You will also be trained to tackle more management tasks with our growing team of mechanics as part of your career development plan.
We offer a very competitive salary with the opportunity to advance and grow your career for someone with drive and hunger to build, experience in customer service and desire to grow a company into a national brand. Wrench is an equal opportunity employer.

Skills & Requirements

  • Minimum 1 year auto industry experience
  • Knowledge of how to sell services for a variety of makes and models
  • Customer centered mentality
  • Comfortable with learning and using new technology
  • Go-getter and self-starter
  • Real passion for cars
  • Ability to work weekends

What Wrench Offers

  • Paid health insurance
  • Paid accrued time off
  • Stock options/ownership program
  • Phenomenal work culture and fun events
  • $32,000.00 to $40,000.00 /year
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • HubSpotCRM
    • MailChimpEmail

Location

We're smack-dab in the middle of Belltown, and have a staggering number of lunch and happy-hour options within blocks. Bus/light-rail/bike to work!

An Insider's view of Wrench

What are some social events your company does?

We host weekly catered lunches and biweekly happy hour events to celebrate across the company. We also host a summer party and holiday party every year.

Taylor Bryant

Marketing Specialist

How does your team reward individual success?

We have a gong of achievement that anybody can ring to celebrate small successes and huge wins across the company. The gong is a very fun and unique part of our company culture.

Taylor Bryant

Marketing Specialist

What are Wrench Perks + Benefits

Wrench Benefits Overview

We're amping up our benefits game as we scale. In 2018, we added vision, dental, and a 401(k). We encourage feedback on all our programs and do our best to provide benefits that meet the needs of our people!

Health Insurance & Wellness Benefits
Dental Benefits
Wrench's dental plan covers 100% of monthly premiums for employees, 100% of preventive care, and partial coverage of all basic and major procedures.
Vision Benefits
Wrench's vision plan covers 100% of monthly premiums for employees with minimal co-pays for exams, frames, and lenses.
Health Insurance Benefits
Wrench covers 90% of an employee's monthly premium for the Regence Silver 3250 plan. A premium plan with lower deductible and out-of-pocket max is also available.
Life Insurance
Wrench provides $10,000 in basic life insurance to employees, with the option to enroll in voluntary life insurance up to $300k, and $100k for spouses.
Retirement & Stock Options Benefits
401(K)
Wrench's 401(k) retirement plan is offered through Human Interest, with the ability to contribute to a Traditional or Roth account.
Company Equity
Wrench offers stock options, including vesting over a four-year period with a one-year cliff.
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Wrench offers six paid holidays per year.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Some positions offer ORCA card or transportation reimbursements.
Some Meals Provided
Wrench's culture club sponsors weekly meals: from Honest Biscuits and smoothies to Evergreens to that delicious Thai place around the corner!
Happy Hours