Strategic Sourcing Manager, IT Infrastructure & Cloud Services
This position reports to: Senior Manager, Strategic Sourcing
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.
We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.
About the Role
ServiceNow is looking for a Strategic Sourcing Manager, IT Infrastructure and Cloud Services who wants to make their mark on a growing organization. This position will provide strategic sourcing and supplier management support for IT and Cloud teams at ServiceNow. This individual should be able to develop robust global sourcing strategies to provide ServiceNow with best in class pricing and service.
What you get to do in this role:
- Act as the project manager liaising between finance, legal, vendor security, the business and any other stakeholders
- Partner with stakeholders to lead supplier selection activities including conducting RFI’s, RFP’s
- Perform benchmarking and drive other market intelligence activities.
- Lead total cost of ownership analysis and cost modeling.
- Partner with stakeholders to develop strategic sourcing plans/pipeline looking ahead 12 to 24 months.
- Lead negotiation plan development including mapping out detailed approaches, fallback positions, and acceptable terms and conditions.
- Lead contract and pricing negotiations.
- Measure, manage and improve supplier performance against negotiated SLA’s and quality metrics.
- Implement and lead regular supplier business review meetings.
- Build strong and productive working relationships with stakeholders and business partners.
In order to be successful in this role, we need someone who has:
- Expert in contracting and negotiations
- Expert knowledge of IT Infrastructure and Cloud Services
- Demonstrated experience and achievement in sourcing and/or procurement
- Expert negotiation skills with a proven track record of savings.
- Experience managing global procurement responsibilities, using a strategic sourcing methodology, including: opportunity analysis and identification, supplier selection, risk and compliance evaluation, contract negotiation, and financial analysis.
- Proven ability to drive positive change and build strong stakeholder relationships.
- Demonstrated ability to work collaboratively across multi-functional teams.
- Ability to both develop strategic sourcing plans and dive deep in contract details with a solid understanding of how contracts are structured.
- Experience with supplier report cards and supplier management.
- Self-starter who can build sourcing/procurement credibility within groups not accustomed to working with procurement.
- Strong analytical and problem-solving skills.
- 7+ years’ experience in a Sourcing / Procurement role.
We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.