Who is Wyze?

Come and be a part of what GeekWire calls a top 100 “most popular and trending” Pacific Northwest tech company at one of Built-in-Seattle’s “100 Best Places to work in Seattle 2021” 

Wyze’s mission is to make great technology accessible to everyone because we believe that when great technology is accessible, curiosity thrives! Founded just over three years ago, Wyze started as a smart camera company and has since branched out into the entire smart home ecosystem. 

Our offices are based in Kirkland, WA, an outstanding city 10.3 miles east of downtown Seattle and nestled around beautiful Lake Washington! We also have offices in Beijing and Shenzhen, China!

At the announcement of the pandemic reaching US borders, Wyze employees quickly adapted to WFH setups and we, as well as any new hires, will continue to thrive from the safety of our homes until we can make a safe return to work in our new, COVID-conscious office space.

Why You will make an impact!

You are passionate about IoT technology, our products and mission. You are especially

passionate about supply chain and curious how it enables the tremendous growth Wyze

has experienced in the past and more in the future. We are on an exciting journey from

0 to 1 to build our supply chain, and you will be a huge part of this!

A Look Inside the Role...

This Supply Chain Operations Specialist takes proud ownership of the supply chain execution with the list of responsibilities:

Demand and inventory plan data organization:

• Work with planning team and supplier to extract and organize demand forecast and supply schedule for the specified planning horizon
• Pull demand and/or POS data from webstore system or channel platform
• Maintain demand data into planning spreadsheet or database as needed

PO execution:

• Assist in purchase order issuance, changes and cancellations
• Work with vendors to track purchase order execution

Inbound shipment execution:

• Monitor and track vendor shipments against issued purchase orders and agreed supply schedule
• Maintain inbound tracker with data integrity and accuracy.
• Track inbound shipment door-to-door cycle time performance and highlight major deviations for improvement

Inventory management:

• Work with 3PL to conduct physical cycle count. Maintain timely and accurate transactions for inventory accuracy
• Work with planning team and 3PLs to execute inventory balancing plan.
• Provide timely inbound ASN to 3PL.
• Coordinate with 3PL to ensure smooth receiving of products and recording of any deviations to operation standard (product damage, shortage/overage, improper packaging and protection)

Order fulfillment:

• Process orders for B2B channels from order information organization, shipment carrier routing, shipping document creation to ASN submission within shared EDI platform or channel specific platform.
• Identify issues, coordinate with the internal team and the external parties to remove roadblocks to fulfill customer demand per Service Level Agreements (SLAs).
• Responsible for B2B channel fulfillment compliance
• Maintain close line of communications with customer service team to ensure order SLA is met. Assist with order fulfillment issue and exception reconciliation.

Financials:

• Audit invoices from 3PLs and other 3rd party service providers
• Work with finance team to dispute invoice and chargeback discrepancies from 3PLs and B2B channels

Data maintenance:

• Coordinate with 3PL to maintain product operation catalog data in internal and/or external platforms
• Work with supply chain manager to keep operation SOP updated

Continuous improvements:

• Create new processes to drive continuous improvements in supply chain execution and reduce inefficiencies

You already have these qualifications and love what you do!

• You have a four-year degree or equivalent experience.
• You are passionate about what we are doing and want to contribute to making our journey a huge success!
• 2-3+ years of related professional experience in logistics, operations and supply chain, in e-Commerce and retail industry desired
• Experience with data analysis using tools such as Excel
• Experience with operation process development, execution and continued improvement
• Detail and process oriented. Maintain strong sense of urgency
• Able to prioritize and progress on multiple tasks
• Strong communicator and able to coordinate among multiple parties both internally and externally
• Think logically and able to conduct basic data analysis
• Comfortable operating in a fast-paced environment
• Able to read and converse in Mandarin Chinese

Bonus points if you can say yes to any or all of the following:

• You have experience in technology and/or startups.
• Familiarity with technology or electronics manufacturing industries highly desired

Our Benefits

Wyze has a full benefits package through Premera Blue Cross. This includes Medical, Dental, Vision, Basic Life Insurance, Voluntary Life Insurance, EAP, Short-term disability, Long-term disability, FSA, and Daycare FSA. Employee premiums will be paid 100%, and 80% paid premium for dependents.

12 Holidays - 8 set holidays and 4 Floating Holidays for you to use however you choose

24 days of PTO every year

Additional Wyze anniversary vacation days

Principal 401k Plan - there is no company match at this time

Wyze employee product perks: Wyze employees receive Wyze products as the products are released (new employees will have access to Wyze products)

Employees will also receive Wyze software services once they are launched

Rosetta Stone reimbursement if you'd like to learn Mandarin

$50 a month reimbursed as a technology stipend - taxes apply

Come Join Us!

If this sounds too good to be true and you are ready to be part of #teamwyze, then we want to hear from you! Please send us a cover letter that showcases some of the outstanding things you can do and how you feel they could apply to our vision and projects here at Wyze!

We will ensure individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected].

Lastly, and exceptionally important to us: we are an equal opportunity employer and value diversity as well as inclusion here at Wyze. We are fully committed to providing equal employment opportunities for all employees and all applicants for employment. That’s how we do things!