Systems Administrator

| Seattle
What we are up to at Tango Card:
Tango Card helps thousands of companies reach their goals by making rewards and incentives easy and awesome. Our customers genuinely love working with us, and it shows, as we are among the top 10% of Inc’s 5000 fastest growing companies. We are backed by a stellar group of investors, including private equity firm FTV (who led a $35M growth equity round in 2018), Fyrfly Venture Partners, Floodgate Capital, Eric Schmidt’s Innovation Endeavors, SWaN & Legend partners, and WTI.
We have 2500+ live enterprise customers today, including some of the World’s most recognizable businesses like Twitter, Google, Extole, Microsoft, Salesforce, and F5. We also work with the top Gift Card brands, including Amazon, Starbucks, Target, Walmart, Home Depot, and over 300 more in 30+ countries. Our customers send millions of Gift Cards a month using Tango Card, and we’ve facilitated nearly $1B of these Gift Card transactions since creation. Last but not least, we proudly partner with many of the most respected non-profits in the country, including the National Park Foundation, Special Olympics, and Habitat for Humanity.
 
Why work for us:
Tango Card is proud to have been rated as one of the best companies to work for by BuiltIn. We are on an incredible path to be the #1 rewards provider, and to get there we need amazing people (like you) in customer support, sales, engineering, and finance to accomplish this vision.
We foster an office-culture of autonomy and transparency with flexible working hours and slim team structures. We provide our team members with what they need to be successful, whether this is the latest technology at their fingertips or going to conferences to learn about industry trends. We are committed to promoting mentorship and career development opportunities for our team members. Our physical offices are designed for productivity and comfort with standing desks, comfortable pod-chairs, and a very dog-friendly environment. If working from home is more of your thing, many roles offer the choice to establish a remote office. With a company like Tango Card that is experiencing high-growth year over year, career opportunities abound, and you have the chance to create, own, and grow your role.
*COVID-19 Update*: In an abundance of caution, Tango Card has moved our teams in Seattle, Boise, and Omaha to a remote workforce. To learn more about how Tango Card has adapted during these times, take a look at the Rewards Genius Blog post, "How Tango Card is Changing in the Face of COVID-19" by our CEO, David Leeds.
Reward yourself and join the Tango Card team!
The Job:
 
The Tango Card IT department is looking for our newest team member to add networking and vulnerability management experience for our growing business needs. We leverage a variety of cutting-edge cloud and on-prem platforms across our business and are seeking a team member with demonstrated expertise in systems administration. As our Systems Admin, you will be the go-to team member on our business systems, function as an escalated support level, and asked to provide best practices for environment improvements. Our Systems Administrator will be the subject matter expert on corp systems, in particular networking, function as tier 3 support, and asked to identify best practices for environment improvements.
 
Our newest teammate will be passionate about tech, knowledgeable, willing to collaborate on projects, suggest improvements and work with us to ensure Tango Card vision of being the number one rewards provider for the global enterprise.
Reports to: IT Manager

As a Systems Administrator at Tango Card you will:

  • Maintain, audit, backup, and improve local and cloud infrastructure
  • Remediate vulnerabilities discovered in the organization
  • Work with IT and Engineering team members in the administration of local infrastructure in all of our Nationwide sites (Seattle, Boise, and Omaha)
  • Administer the workstation and mobile device environment
  • Maintain, improve, and development of IT documentation
  • Respond to endpoint security events and maintain threat policies
  • Evaluate third-party software eg. email filtering and implement them in the organization
  • Provide after-hours IT support as needed.
  • Act as Tier 3 support to Helpdesk
  • Mentor junior team members
  • Palo Alto Firewalls, some Linux / AWS administration, JAMF administration at large
  • Become the subject matter expert for a variety of Tango Card internal resources (Meraki, Cisco, Palo Alto, VMware, Hyper-V, Windows Server’, Okta, Jamf, Intune, SCCM G-Suite, Office, Box, Crowdstrike, etc.)

Our ideal Systems Admin at Tango Card will have most of the following qualifications:

  • 2 to 4 years of relevant Systems Administration experience
  • 1 to 2 year(s) of experience in network administration, with demonstrated experience planning and implementing class-c networks; cloud VPN experience a plus
  • 1 year of experience managing vulnerabilities in a collaborative cross-team capacity.
  • Administration experience of Windows Server environment and all related services (SCCM, Active Directory, etc.) on a virtualized platform
  • Experience in endpoint security (mobile device management experience a big plus!)
  • Demonstrated experience scripting in Powershell and Terminal / Zshell
  • Excellent communication, customer service, organizational, and problem-solving skills
  • Available for as-needed support on an as-needed basis, for a diverse internal customer base
  • Work self-guided, with excellent self-direction and initiative, as well as within a team
  • The ability to lift and move 30 pounds

What you'll get from us:

  • Competitive compensation package (money isn’t everything, but it helps)
  • Medical, Dental and Vision benefits (100% employer paid premium)
  • Unlimited PTO and a generous holiday schedule
  • 401(k) matching and equity opportunities, 401(k) 100% match of up to 6%
  • Home-Office grant for ensuring an awesome WFH environment during social distancing measures
  • Awarding winning culture that fosters autonomy, creativity, inclusion, transparency, and ownership
  • Continued education and self-growth opportunities through Udemy
  • Virtual-Fitness Benefits through ClassPass
  • Dog-Friendly offices

Tango Card is proud to extend its Voluntary WA State Paid Family Medical Leave Plan to employees across all Tango Card Locations. 
Tango Card is proud to be an equal opportunity employer; we are strong because we are diverse. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SpringFrameworks
    • VueJSFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • IntercomCRM
    • SalesforceCRM
    • MailChimpEmail

Location

Our office is near so many great restaurants in the West Seattle Junction, and conveniently located to Rapid Ride buses.

An Insider's view of Tango Card

How would you describe the company’s work-life balance?

The work/life balance exemplified from the top down. Ever since I joined 6 years ago, our CEO has visibly made time for family, whether it’s picking up his young son from TaiKwonDo practice or meeting up with his family for mid-week lunch near the office. The leadership team actually takes time off and encourages employees to do the same.

Nina

Sr. Business Development Director

What does your typical day look like?

As a member of the marketing team, each day can look very different. Whether it’s traveling to various cities to rep our company at tradeshows, writing copy for blog posts and marketing campaigns, or working with our customers to highlight their success stories, my role as marketing manager offers me a ton of variety and autonomy over my day!

Ishea

Marketing Manager

How do you make yourself accessible to the rest of the team?

I want to hear and learn from every TangoCardian. I am always impressed by the passion our team has and the quality of thought that goes into ideas that they share with me.

I welcome conversations from anyone and always make myself available. I don't have an office and sit with our broader team, that way I'm easy find and open for feedback.

David

CEO

What’s the vibe like in the office?

Positive Momentum. It’s admirable to work for those leading a company that walk the walk. I really appreciate the genuine figures above me who strive to be the role models and teammates they expect us to be.

Zoraya

Lead, Recipient Support

What are Tango Card Perks + Benefits

Tango Card Benefits Overview

We care deeply about our team members here at Tango Card. We do our best to remain very competitive in the benefits space.

Culture
Volunteer in local community
Tango Card is starting our first company-wide volunteer events. We take input from all our team members before selecting a charity.
Partners with Nonprofits
Tango Card partners with over 20 nonprofits like "RED" and "Girls Who Code". We've raised well over $1M for their causes!
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Tango Card provides an unconscious bias training as part of our HR and Recruitment initiatives.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Tango Card's covers 100% of the premium for employee health insurance.
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Tango Card provides employees with a 401(k) match managed by Fidelity. We match 100% of contributions up to 6% of income.
401(K) Matching
Tango Card provides employees with a 401(k) match managed by Fidelity. We match 100% of contributions up to 6% of income.
Company Equity
Tango Card offers generous equity options to our employees, vesting over a 4-year period.
Performance Bonus
Most Tango Card employees are eligible for a yearly performance bonus or commission plan.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 8 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Flexible Work Schedule
You know when you work best! Work with your manager to get a schedule that works for you.
Remote Work Program
Most roles at Tango Card offer the ability to work remote 1 day or more a week.
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
We understand your schedule is as unique as you are, we have an unlimited PTO policy to help make the most of our work-life balance.
Paid Holidays
Tango Card observes most major holidays, and provide paid time off during them.
Paid Sick Days
As part of our Unlimited PTO policy, employees can take as much time as they need to feel fully rested before returning to work.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
We provide company lunches during company wide meetings, this happens at least once a month.
Happy Hours
Happy hours are hosted on a "per-team" basis to help celebrate our wins!
Parking
We offer employees Free on-site garage parking.
Pet Friendly
We offer a very dog friendly office
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Cross-department program, Career mentoring.
Online course subscriptions available
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