Systems Engineer II Contractor at Blue Nile

| Seattle
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Blue Nile is the largest online retailer of certified diamonds, engagement rings and fine jewelry. Our standards are amongst the highest of all jewelers. We provide a superior customer experience, extraordinary value and industry leading product quality and style. We obsess about our customers and are passionate about providing each customer with an amazing experience.

We embrace a culture of adaptability. Our team is nimble, innovative and resourceful and makes an impact on both the business and each individual customer’s personal experience. We value hard-work, flexibility, curiosity. Our teams collaborate consistently to creatively solve problems, constantly improve, and implement meaningful changes. Our team celebrates achievements and is inspired by success.

Blue Nile is looking for a passionate and talented Systems Engineer II Contractor who will join our Web operations team and be responsible for administration and deployment of large-scale Linux systems within a complex and redundant architecture including web servers, application servers, monitoring tools and Oracle database systems.

Blue Nile is looking for a self-driven Systems Engineer II Contractor with broad technical experience who will join our IT Operations team. IT Operations at Blue Nile is the core team responsible for the engineering, delivery, administration, and operational ownership of a wide variety of technical capabilities to support our employees. As a team member on IT Operations, you will play a key role in our team’s success. The team is agile and fast paced, working across multiple deliveries in helping grow our business and support our customers in reaching their goals.

Primary Responsibilities

  • Use Jira, Confluence, MS Teams, SharePoint, in support of work tracking and documentation
  • Create and maintain operational automation to reduce manual effort
  • Implement and adjust monitoring to support trend and alert data across network, server, and end user equipment
  • Manage application and system upgrades and security patching
  • Work in a diverse environment with SaaS, Cloud, and On Premise technologies
  • Troubleshoot and resolve hardware, operating system, network, and application issues and escalations
  • Support customers and teams across the company to resolve engagements and escalations
  • Create and manage documentation related to existing and implemented technologies and processes
  • Work directly with vendors and partners in collaboration and coordination of deliverables
  • Create and manage communications to customers at all levels
  • Attend and participate in key team and customer meetings to support initiatives and work as appropriate
  • Take lead on initiatives as assigned and own the delivery working collaboratively with team members and customers
  • Create and maintain work log and progress with details and date/time deliveries
  • Work across our application and server environments, network, offices, and showrooms supporting technologies existing and implemented
  • Participate in an 24/7 on call rotation to receive, own, and resolve escalations from customers and monitoring

Qualifications

  • College degree preferred
  • 5+ Systems Administration across Windows, Linux, Server and Windows/MAC Desktop/Laptop machines
  • Experience working with O365, Exchange, Active Directory, and Azure AD
  • Experience in operational automation (PowerShell, Python, Ansible, Bash, or similar)
  • Experience in managing the upgrading and patching of systems and applications
  • Experience with Apple Profile Manager, JAMF, Intune, and SCCM to support Windows and MAC Clients
  • Experience with network technologies and configurations (Router, Firewall, VPN, Meraki)
  • Experience with disaster recovery processes, backup, and recovery
  • Ability to quickly troubleshoot and work to resolve technical issues
  • Experience working with and supporting tools on premise and SaaS
  • Experience implementing and maintaining monitoring using Zabbix (or similar)
  • Ability to clearly document system related or customer facing related content
  • Ability to work independently and results driven
  • Ability and strong desire to learn and deliver new technologies and processes
  • Can work with ambiguity and challenges, as well as operate in a fast paced agile environment
  • Solid verbal and written skills to support interactions with customers at all levels
  • Basic Oracle DBA and SQL related experience desired
  • Familiarity with Conference Room Technologies such as Zoom Room and MS Teams

 

 

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • SpringFrameworks
    • OracleDatabases
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

We are located in Seattle’s vibrant Pioneer Square district. We are close to transportation, restaurants, coffee shops and parks.

What are Blue Nile Perks + Benefits

Culture
Volunteer in local community
Blue Nile participates in local volunteer activities such as Fred Hutch Obliteride
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Blue Nile has an employee-led Diversity, Equity and Inclusion Advisory Council
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Blue Nile has an employee-led Diversity, Equity and Inclusion Advisory Council
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Set aside up to $2,650/year pre-tax to pay for eligible health expenses- including many over-the-counter products.
Disability Insurance
Dental Benefits
Blue Nile pays 100% of the employee premium and a portion of the dependent premium for full time employees on our Health Plans.
Vision Benefits
Health Insurance Benefits
Blue Nile pays 100% of the employee premium and a portion of the dependent premium for full time employees on our Health Plans.
Life Insurance
Employer paid life/AD&D insurance with a $50,000 benefit for each. Supplemental life/AD&D available for employees, spouses, and children
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
All full-time regular employees receive $100.00 per month to aid with transportation costs. Pre-tax savings are available on bus and ferry passes as well as parking expenses.
Company Outings
Happy Hours
Happy hours are hosted Once per month by our Brewnile Club!
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Blue Nile offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Cross functional training encouraged
Promote from within
Paid industry certifications

Additional Perks + Benefits

Benefits are effective the first of the month following your date of hire.

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