Top Tech Support Jobs in Seattle, WA
The Senior Technical Support Engineer Federal at ServiceNow is responsible for guiding customers during critical technical issues, resolving technical cases, providing excellent customer support experiences, and collaborating with other teams for complex cases. The role involves using various technologies to communicate with customers and diagnose issues on the ServiceNow platform.
Resolve technical cases created by customers, provide amazing customer support experiences, troubleshoot technical issues, read basic Java/JavaScript code, commit to quality and customer service, collaborate with teams to resolve complex cases, provide input on process and product improvements.
Looking for a Process Technician - Packaging to support ion trap characterization and packaging for quantum computers. Responsibilities include following work instructions, assisting with assembly and testing, documenting best practices, and collaborating with technical teams. Requires a minimum 2-year technical degree and 3+ years of hands-on experience in electronics/optics assembly. Must have experience in cleanroom environments and working with hand tools. Location: College Park, Maryland.
The Tier 3 Global Special Operations Technician at Warner Bros. Discovery is responsible for providing escalation support for inquiries that cannot be resolved by frontline support tiers. They collaborate cross-functionally to ensure business-side issues are addressed and tracked until resolution. The ideal candidate will have a solid foundation of technical and customer service experience to resolve complex issues effectively.
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CrowdStrike is looking for a Principal Consultant dedicated to protecting organizations against advanced attackers through incident response investigations. Responsibilities include leading engagements, conducting forensic analysis, and demonstrating industry thought leadership.
As a Technical Support Engineer at Carbon Robotics, you will be the first point of contact for customer support, troubleshooting proprietary laser weeding equipment and systems, and contributing to internal and external documentation. Ideal candidates should have 2+ years of customer-facing service and support experience, strong technical troubleshooting skills in a Linux environment, and excellent communication abilities.
Design tools and systems to streamline cinema content implementation. Use UE4 blueprint script to enhance presentation systems. Implement in-game events and level sequences. Collaborate with artists and scripters. Write and maintain design documentation.
Maintain enrollment records accurately, assist with group set-up, collaborate with teams, innovate processes, document information, work with high level of accuracy and urgency.
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Trupanion is seeking an experienced IT Support Technician II to join their IT team in Seattle. Responsibilities include triaging IT tickets, user creation, documentation, and resolving technical issues. Requires 3 years of IT Support experience with skills in Office 365, Windows 10, and a willingness to learn and develop in a fast-paced environment. Competitive salary with benefits including medical, dental, vision benefits, paid time off, and pet health insurance.
Manage and coordinate security incident response activities, analyze threats, develop incident response plans, and collaborate with internal stakeholders to improve response capabilities. Lead incident response workstreams, mentor teammates, and continuously enhance security processes.
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The Head of AI Incident Detection and Response is responsible for defining and executing a strategy for AI incident detection and response, collaborating with stakeholders, and maintaining operational readiness. This role plays a key part in ensuring the safety of Microsoft's generative AI systems against a range of security threats.
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