Stripe has a fun and fast-paced culture, and we care deeply about making Stripe a great place for our employees. We've designed a beautiful, laid-back workspace in Seattle, and the company is composed of smart, funny, hardworking people.

We believe that our Workplace Coordinator is one of our most important roles. You’ll deliver facilities and office support programs that enable Stripes to stay productive in a comfortable and enriching environment. Stripe is growing rapidly, and this team has exciting work ahead laying the foundation on which our Workplace scales.

You'll:

• Greet visitors to Stripe and ensure they're properly checked in
• Provide visitors with an excellent experience—connecting them with wifi info, offering refreshments, answering questions, and arranging transportation for candidates after their interviews
• Build strong relationships with vendors and building management; maintain best in class service whether issues are resolved in house or by one of our partners
• Support space planning, office expansions, and layout changes as required; coordinate move logistics
• Proactively identify opportunities to improve service levels and process efficiency
• Assist with shipping, mail delivery, sorting, storage, and notification systems, as well as our UPS/USPS/FedEx relationships
• Act as a point of contact for Stripes seeking help navigating all aspects of their workplace; both in-person and by email/Slack
• Assist with Stripe's front lobby experience, ensuring guests and employees have a positive, productive and functional office environment
• Collaborate with our Events, Recruiting, and Security teams to uphold visitor policies, while ensuring an excellent experience for all visitors and Stripes
• Order office supplies and keep inventory of stock
• Ensure prompt and positive responses to office incidents and requests
• Ensure new hires have clean, functional workstations on day one
• Take on light handyman work and physical labor as needed

The ideal candidate will be:

• Professional and level-headed, with a great sense of humor
• Outstanding written and verbal communication skills
• Warm, outgoing and customer-oriented
• Extremely organized and a skilled multi-tasker
• Self-driven and creative in coming up with solutions and processes improvements

You should have:

• Experience in a Facilities or Office Services role, ideally supporting a high growth workplace
• Working knowledge of building systems
• An orientation toward rolling up your sleeves and getting things done, with a knack for solving problems and spotting inefficiencies
• A driving need to deliver the best possible experience—you may have been called a perfectionist once or twice