AD Product Manager (Autoship)

| Seattle
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Our Opportunity:  

Chewy is looking for an Associate Director Product Management to join the Autoship Team in our Seattle, WA office. You will lead a cross-functional team of engineers, designers, analysts, fellow product managers, and other internal partners to envision, research, build, and deliver customer experiences that WOW millions of pet parents. You will drive quantitative and qualitative analysis of customer data to help identify key insights that will find new opportunities and inform prioritization. You will provide clear business and technical requirements, partnering closely with design, engineering, and product leadership to deliver new features that delight our customers as part of a dynamic, fast-paced team. You will help bring new products and features to market through deep cross-functional partnerships and by developing and driving accountability for timelines and deliverables. Finally, you will collaborate with UX/UI design on requirements definition, research, and help with launch efforts to deliver business value and WOW pet parents.  

  

What you'll do:  

  • Use your customer first mindset to guide the development and delivery of best-in-class customer experiences.  
  • Exhibit a strong sense of ownership, bias for action, and superior communication skills; be willing to roll up your sleeves to get the job done.  
  • Help define and analyze measures of success (KPIs) for new features and enhancements; transform these customer and business insights into clear requirements for product enhancements and new features. (Fluency in SQL required, Tableau a plus)  
  • Develop and maintain a prioritized product backlog ensuring product vision aligns with both customer and business goals.  
  • Monitor performance of your product(s) and measure impact of product enhancements; communicate impact clearly across the organization and use to drive prioritization. 
  • Partner with analytics and product resources to assist with financial analysis needed to create business cases for new opportunities.  
  • Use Agile methodologies to deliver and iterate on new features at a fast pace.  

  

What you'll need:  

  • 8+ years of experience, 5+ in eCommerce or B2C product management.
  • BS in Computer Science or a related field  
  • Excellent analytical skills with demonstrated experience turning data into actionable insights.  
  • Ability to think and perform in a both strategic and tactical spaces, concurrently.  
  • An understanding of business strategy and metrics.  
  • Passion for building functional and engaging customer experiences.  
  • Ability to multi-task and work well within a dynamic, fast-paced organization. 
  • Strong interpersonal skills with a positive, people-oriented attitude.  
  • Fluency in Excel, SQL; experience with Tableau, and A/B and/or multi-variate testing a plus.  
  • MBA or equivalent preferred. 
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected]. To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
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