Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.

Associate Director Product Manager (Autoship)

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Our Opportunity:  

Chewy is looking for a AD Product Manager for Autoship to join our pack in Seattle, WA. Autoship is a subscription service that helps customers receive items that they purchase often, on an automatic shipment schedule at a discounted price. Our goal is to create a frictionless customer experience as we build, learn, and iterate on our core and new Autoship capabilities. The team is also responsible for the customer development to help Chewy serve as a one stop place for all pet parent needs. This is a high-profile position that will have exposure across the entire business (including regular collaboration with C-suite) and the opportunity to shape the vision and roadmap for Autoship’s Product area. As part of a dynamic team, this role offers a tremendous opportunity for professional growth in the leading online pet retailer in the US. 

What You'll Do:  

  • Own and build a vision for core product areas within Autoship
  • Utilize data to understand customer behavior as well as business objectives, then transform those insights into product strategy and roadmap
  • Identify green field opportunities to better serve Autoship customers from ideation to feature launches 
  • Collaborate with cross-functional business, product, and engineering stakeholders to align on the product strategy and maintain recurring communication to share updates and gather suggestions 
  • Guide and influence cross-functional teams of product managers, engineers, designers, and analysts while playing a key role in organizing and communicating their work across the organization 
  • Work with UX research and Customer Service to gather qualitative customer feedback and leverage the same for roadmap/ feature validation

What You'll Need:  

  • 11+ years of experience, 5+ in eCommerce or B2C product management
  • A history of owning, developing, and communicating long-term vision and goals that drive strategies for a portfolio of products along with the test-and-learn roadmap to inform the product portfolio 
  • A history of launching products and/or features with customer first approach and delivering significant business impact 
  • Strong product acumen combined with influencing skills to serve as a thought leader for teams of product managers, engineers, designers, and analysts 
  • Experience working in a culture of experimentation, learning, and innovation to solve user needs within the domain 
  • Candidate must possess a bachelor’s degree in Computer Science, or related field, or equivalent experience. MBA preferred 
  • Position may require travel

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected]. To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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