Director, Product Management, Digital Evidence Ecosystem at Axon

| Seattle
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Location: Seattle, WA / Remote, US
Your Impact
At Axon, we believe deeply in maximizing choice and flexibility for our customers through interoperability with their existing systems, enabling us to provide the highest level of value where we really shine - Digital Evidence Management. We want Axon Evidence to be the place where customers centralize all of their digital evidence, while providing highly coupled and interoperable applications and services that leverage digital evidence to improve agency efficiency and effectiveness.
As the Director of Product Management for our 3rd Party Ecosystem, you'll own a suite of API and SDK products that open up our digital evidence management system to our customers. You'll define our partnership and integration vision and
drive the end to end ecosystem strategy from requirements definition, through product planning and prioritization, and on to shipping the solutions that help us realize those aspirations.
Your North Star is to enable developers to integrate their software, devices and cloud solutions into the Axon Network, providing a frictionless experience to customers. Through these integrations, we'll enable powerful and efficient workflows that enable evidence ingestion, management and reporting seamlessly across multiple endpoints while giving officers time back to spend within their communities. This is the backbone of the modern police agency and is critical for their success.
This is a classic builder role - you'll go on ridealongs and conduct field research (i.e. watch cops catch criminals coupled with talking to IT admins) to understand what our law enforcement customers need from our solutions. You'll work closely with partners who have existing solutions in public safety that view Axon as a critical expansion partner. And lastly - You'll work every day with our core product team to ensure we're shipping the right stuff, in the right order, at the right time.
This role reports directly to the VP of Digital Evidence Management. Today Axon has over 100,000's of devices in the field with an evidence platform storing 120 petabytes of data. With more than 17,000 law enforcement agencies in 100+ countries around the world being part of the Axon network, we have proven that our technology is effective at enhancing law enforcement. That sounds big - but we have never forgotten where we started, and the scrappy, startup style pursuit of big goals combined with lots of hands on "maker time" gets us out of bed each day.
Director - Product Management
We are looking for an innovator, a person comfortable defining and building new products. Someone to:
  • Develop Axons API, Ecosystem and 3rd Party vision, including technology, Go-To-Market and P&L strategies.
  • Own the full responsibility for Axon's partner ecosystem and the underlying platform that support developers.
  • Lead the ideation, feature definition, development and deployment of new capabilities. Work with the development teams to launch a new platform to integrate and support 3rd party applications with Axon Evidence.
  • Spend time with our developers, users and customers (remotely and in the field) to inform our roadmap and ensure what we're building is based heavily on VOC.
Your Day to Day
  • Visit and communicate directly with our customers to understand their needs and workflows
  • Synthesize customer requirements and rationalize against our company strategy into actionable plans for your products
  • Define the strategy and drive the execution of software experiences for our suite of API and SDK products tying into evidence ingestion, management and reporting.
  • Develop API Standards to ensure Axon is releasing consistent and effective APIs.
  • Be an authority on the market, competition, our customers, the technology, and our products.
  • Work with your counterpart product leaders across the team, as well as cross-discipline with engineering, design and sales to bring the right products to life with the right feature set
  • Coordinate product pricing and other go-to-market activities including sales training, marketing and customer messaging
  • Release, monitor the success of your products through metrics and customer feedback, and iterate.
  • Lead a small team that's focused on partner and developer success.
Required Professional Skills & Experience:
  • Bachelor's degree or equivalent in computer science, engineering or related field of study.
  • 10+ years of Product Management experience, in particular with connected hardware, IoT, or web services.
  • Technical knowledge of web services is critical, including experience working with integration concepts such as RESTful APIs, 3rd party SDKs, and security.
  • Understanding of the technical architecture of complex and highly scalable web applications and connected hardware products
  • Detail-oriented, strong analytical skills, creativity in finding ways to generate and use insightful data.
  • Ability to successfully lead and communicate with a cross-functional team, both locally (Seattle) and remote (Ho Chi Minh City).
  • Periodic travel is required, 5-10 days per quarter.
Preferred Qualifications:
  • MBA or Masters degree in technical field
  • Experience managing and leading a product team including hiring the best
Compensation & Benefits:
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Robust parental leave policy
  • An award-winning office/working environment
  • Ride along with police officers to see them use our technology and get inspired
  • And more...
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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