About Highspot

Highspot helps sales teams improve customer conversations and achieve their revenue goals. From content optimization and performance analytics to in-context training, guided selling, and more, the Highspot platform delivers enterprise-ready features in a modern design that sales reps and marketers love. Using Highspot, marketing leaders have deep insights and analytics into the performance and influenced revenue of content, campaigns, and marketing assets. What makes the solution special? It’s loved by sales reps globally, and is the #1 rated sales enablement platform on G2 Crowd. 

We are committed to diversity as both a moral and business imperative. 

About the Role

As a Director of Product Management at Highspot, you will be responsible for setting direction and execution of the product strategy to drive exceptional customer experiences and impactful business results. You will be joining other PM leaders in working closely with key stakeholders to define product strategy, build roadmaps and lead our product development efforts.

You will help us build a world-class team of product managers, as you inspire, lead and grow them to invent the future of sales enablement here at Highspot. You will be joining a team with a well-respected culture of product and design and you will work closely with the Design, Research, TPM, and Engineering teams. You will help us shape and grow not only the product, but also the team and company culture.

In this role, you will be responsible for the core of our existing product, ensuring that our publishers can efficiently organize content at scale and that end-users can quickly and easily find that content through browse, search, and recommendations. You will be working closely with customers and collaborating broadly across the team to enhance and scale these capabilities.

Our ideal candidate is someone who is passionate about growing, supporting, and empowering an inclusive team of product managers, and who enjoys collaborating with others to build a high-quality product. Experience as an IC understanding a broad set of customer requirements, digging into technical constraints, synthesizing complex systems, and using their expertise to deliver an elegantly simple customer experience, will help this individual be successful in coaching others through similar challenges. This person will also benefit from being a skilled communicator, who can drive enterprise-level customer conversations, collaborate effectively with other disciplines, and land proposals with stakeholders.

What You'll Do

• You will own and drive the overall product strategy and roadmap for a large surface area of the Highspot product, and contribute to the overall product strategy. 
• You will inspire, motivate and grow a team of amazing product managers, helping them do their best work. 
• You will have excellent customer empathy working directly with customers and partnering with stakeholders like our services team to elevate customer experiences. 
• You will effectively collaborate with key partners like design, research, engineering, marketing and customer success to ship new features that our customers love. 
• You will be data driven to identify opportunities and evaluate the success of our efforts. 
• You will understand our strategic and competitive position and deliver better than anyone in the industry. 
• Help drive the Product Management practice and culture, both in how we work and the design of the org.
• You will, even as a leader, be--at least initially--shipping features.
• At Highspot we believe that Details Matter and everyone in the company (from CEO down) still stays hands-on with projects
• You will uphold and build upon Highspot’s culture, ensuring that Product is a welcoming, inclusive place and that we not only meet our DEI&B goals but lead the industry with our commitment.

Your Background

• You have been a proven leader leading and growing product management teams for 2+ years
• You have been building software products for some time and have 7+ years of experience shipping products as a PM IC or manager in an agile/scrum/kanban environment. 
• You focus on user problems and with your attention to detail, build solutions with top quality that delight customers. 
• You are comfortable with ambiguity and change and can process the information, define the strategy and deliver results at scale. 
• You are excellent at verbal and written communication skills and use it to articulate the vision, drive clarity and influence at all levels including team members, stakeholders, execs, partners and customers. 
• You have partnered deeply with the other PM leaders helping drive cross-team execution of end-to-end products.
• You are technically proficient and will be able to work directly with senior engineers to get their buy in. 
• You have a passion for learning and corporate education; professional experience with the development of education technology is beneficial, but not required.

Desired Qualifications

• You have worked on both user experience and technically deep projects. 
• You have experience in enterprise-grade B2B SaaS and understand the needs of enterprise customers and the mechanics of a SaaS business.
• You have a technical degree or equivalent work experience.

Benefits

Comprehensive medical, dental, and vision benefits

401(k) Matching

Paid parental leave 

Flexible work and vacation schedules

Discounted ClassPass membership

2 volunteer days per year

Transportation benefits

Competitive compensation and stock options

Fully-stocked kitchen

Annual company-wide events

Meaningfully contribute to a compelling vision!

Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.