The Global Tax Content Product Manager will lead the product strategy and day-to-day product management activities delivering reusable indirect tax rates, rules, and compliance reporting that will be surfaced across Avalara’s global product portfolio.

Responsibilities

• Actively work with internal and external customers to acquire a deep understanding of their requirements & business needs (e.g. other PMs, operations, business development, sales, marketing & customer success teams)
• Create and update roadmap for Avalara’s Global Content through:
• Identifying new products or features that solve problems and automate otherwise manual processes
• Establishing shared vision across company partners by building consensus on priorities leading to product execution
• Research and write detailed product requirements including but not limited to user stories for engineering to execute against
• Deliver requirements in partnership with Design/UX, as appropriate, with an iterative, pragmatic approach to research delivery
• Ensure that product requirements incorporate effective written and more creative, visual techniques (e.g. wireframes and mockups)
• Develop and articulate defensible point of views based on data from primary and secondary researching including direct customer engagement, particularly for new tax vertical or product launch
• Ensure committed product delivery timelines are achieved across the organization including but not limited to engineering
• Define and analyze metrics that inform the success of products
• Develop and manage relationships with key decision makers across the organization

Minimum Qualifications

• 15+ years experience in global indirect tax
• 10+ years as a product manager for companies delivering indirect tax software capabilities
• 7+ years overall experience with some startup experience
• Experience with agile development methodologies and toolchain (e.g. Jira)
• Experience working for leading SaaS companies with a diverse customer base spanning small business owners, SMB, and enterprise
• Strong attention to detail
• Ability to get results through influence
• Very strong English written and oral communication skills
• Certified Public Accountant, CPA
• Position is based in Seattle
• Travel required – 25%

Education

• Bachelor's Degree in a relevant field

Preferred Qualifications

• MBA in a relevant field
• Demonstrated experience partnering with design teams on UI/UX
• Experience with tax automation products, ERP, eCommerce, and other financial accounting systems
• Involvement in relevant professional organizations
• Experience with accounting and transaction tax compliance concepts (i.e., VAT/GST/Sales tax)
• Experience with analytics platforms like Heap, FullStory, and Adobe
• Working on data models with hands-on SQL experience to write queries and perform data analysis

About Avalara

Avalara helps businesses of all sizes achieve compliance with transaction taxes, including sales and use, VAT, excise, communications, and other tax types. The company delivers comprehensive, automated, cloud-based solutions designed to be fast, accurate, and easy to use. The Avalara Compliance Cloud® platform helps customers manage complicated and burdensome tax compliance obligations imposed by state, local, and other taxing authorities throughout the world.

Avalara offers more than 600 pre-built connectors into leading accounting, ERP, ecommerce and other business applications, making the integration of tax and compliance solutions easy for customers. Each year, the company processes billions of indirect tax transactions for customers and users, files more than a million tax returns, and handles millions of tax exemption certificates and other compliance documents.

Headquartered in Seattle, Avalara has offices across the U.S. and overseas in the U.K., Belgium, Brazil, and India. More information at www.avalara.com

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.