Principal Software Product Manager Lead

| Kirkland
Who is Wyze?
Wyze is a tech startup based in Kirkland, WA.
We’re a team of innovators and tech geeks obsessed with making smart home products accessible to everyone. Our products are intuitive and easy to use, and we partner with our customers to add new features and continuously improve our products over time. We believe customers shouldn’t have to compromise – beautifully designed smart home products should enrich people’s lives and be something everyone can afford.
We launched our first smart home camera, Wyze Cam, in October 2017. We also sell Wyze Cam Pan, a pan & tilt camera.
What is this opportunity?
If you have the spirit of an entrepreneur and enjoy a fast pace environment, this opportunity is for you. We are growing rapidly and looking for team members who have the energy to work in a quickly moving industry. We are a user centric company, being able to understand our customers and our users is one of the aspects to success in our company.
As a Technical Product Manager (TPM) Lead you will lead a team to build the core foundation for Wyze which connects all the ‘dots’ together. Your team’s ownership includes core Wyze App experience, the integration platform for every IoT products, core camera experience, common firmware components, and Wyze partner onboarding/management.
On app side, your team owns the core app experience (e.g. devices, events, automation, share, etc.) as well a platform to integrate each individual product into the Wyze ecosystem (e.g. consistent UI/UX components, telemetry, permission management, etc.).
On firmware side, your team owns the common functionalities (e.g. setup, upgrade, device authentication, IoT management) which will help each hardware work seamlessly in Wyze system. This is a superb opportunity to work in the ‘heart’ of Wyze system. As a people manager, you should create clarity, generate energy, and deliver success for your team. You will deliver success through empowerment and accountability by modeling, coaching, and caring.
You should be a customer and data-driven individual who can guide your team to build an exciting new product that delights Wyze customers and partners.

Responsibilities

  • Lead your team to define and build Wyze app platform infrastructure
  • Lead your team to define and build consistent user experience in Wyze App
  • Lead your team to define and build a platform for Wyze partner software integration
  • Lead your team to build and improve partner software integration processes and tools
  • Lead your team to build operation tools for Wyze internal customers like PMs, E-Comm Team, and Ops Team
  • Lead your team to define and build unified streaming solution for Wyze camera products
  • Lead your team to drive core common firmware implementation for partners, including device authentication, OTA upgrade, Bluetooth/BLE device protocol, etc.
  • Scope, design, and drive implementation for large, complex IoT projects
  • Lead the technology innovation and define road map for Wyze IoT system
  • Work closely with internal and external customers, be keen to abstract common needs from individual requests, translate business requirements into technical solutions
  • Foresee future changes, lead your team to provide expandable and scalable solutions
  • Be futuristic and realistic, scope complex problems into multiple stage release plan
  • Work closely with developer to create a detail development plan with accurate estimates
  • Build project plans, balancing business needs with project risks and resource availability
  • Drive team project schedules from design to release, communicate to stakeholders, and manage the production launch on time with high quality
  • Lead BI effort in your areas to better understand your customers and your product
  • Drive group level process improvements for engineering excellence
  • Define and build metrics to monitor system health proactively, such as connectivity, setup, upgrade, notification, reliability metrics, etc.
  • Efficient team management to achieve team level results
  • Demonstrates teamwork and values that foster a positive team culture
  • Coach each of your team members to advance in their career path

Qualifications

  • 6+ years of program management or product development experience delivering consumer or platform products, with 3+ of those years in a people leadership role
  • Strong analytical and problem-solving skills
  • Excellent internal and external communication skill
  • A proven track record of applying problem management solutions to solve complex business problems 
  • Build lasting relationships with and striving for consensus across stakeholders
  • Deep understanding of SDLC and agile development
  • Proficient in Mandarin
  • Be available during some weekday nights to communicate with partners from China

Preferred Skills

  • Be active and passionate in Smart Home products
  • Former experience in platform level product involvement
  • Former experience with IoT and/or smart home products.
  • Former experience with mobile and firmware product development
  • Experience in collaborating with teams across different time zones and geographies 

If this sounds too good to be true and you are ready to be part of #teamwyze then we want to hear from you! Please send us your resume or detailed Linkedin profile and tell us a little about yourself with a cover letter that showcases some of the outstanding things you can do!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Lastly and incredibly important to us: we are an equal opportunity employer and value diversity as well as inclusion at Wyze. We are fully committed to providing equal employment opportunities for all employees and all applicants for employment. That’s how we do things! 

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Location

No other city in the Puget Sound has as many waterfront parks and beaches. Vibrant neighborhood destination with dining and recreational activities.

What are Wyze Perks + Benefits

Culture
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Free access to TalkSpace and other mental health services through our insurance provider, Premera.
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
FSA Daycare plan
Generous Parental Leave
We provide up to 4 weeks of parental leave for the primary caretaker. Wyze also provides 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Wyze provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Annually, Wyze employees receive 15 vacation days, 6 paid Holidays and an additional day of vacation for every year that you have been employed at Wyze, uncapped!
Paid Holidays
Paid Sick Days
Employees receive 9 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Fully stocked kitchen including unlimited snacks, coffee, tea, kombucha, you name it!
Some Meals Provided
Happy Hours
Happy hours are hosted Once per week.
Parking
We offer employees Free on-site garage parking.
Pet Friendly
Dog friendly daily.
Relocation Assistance
Home Office Stipend for Remote Employees
Monthly technology stipend for remote work.
Professional Development Benefits
Job Training & Conferences
Wyze offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Wyze hosts lunch and learn meetings called Wyze University once a quarter.
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