Principal Technical Product Manager at Expedia Group

| Bellevue
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Have you ever wondered how you can book a hotel on a mobile phone standing in the check-in line at the hotel, and have it ready when you step up to the counter a second later? Or, how one can select among millions of flight and hotel combinations, to provide an air-and-hotel package that is both attractive and significantly cheaper that what one would get buy them independently? And to do this at scale, in a blink of an eye, on sites spanning the globe in multiple languages and currencies for millions of requests a day without ever taking a pause.

The Lodging Booking Services (LBS) team is looking for a strong Technical Product Manager to join a team of high caliber individuals who thrive best when they're given free rein to own problems end to end. This is a team filled with people who love technology and succeed in ambiguous situations. We are a key part of the engine that drives lodging booking for Expedia Group. You will have an instrumental role in shaping systems that handle trillions of permutations of the same problem. The difference between 50 millisecond transactions and ones spanning 5 is measured not in time but in customer engagement. You will impact tens of millions of users worldwide with your products transacting billions of dollars and help forge systems which become the backbone of Expedia's future. In LBS we will keep you on your toes, challenge you to bring your utmost creativity and technical chops while offering you the opportunity to contribute to the core lodging stack and in the process, change the face of online travel!

As a Principal TPM, responsibilities include cross-organizational initiatives, identifying and defining best processes, and lead the portfolio of project work across the organization, working with TPMs and engineering managers in their specific areas. You will also be required to run detailed deliverable in areas as needed.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

What You'll Do:
  • Lead multiple workstreams/initiatives working with teams across different time zones.
  • Effectively communicate, identify risks and articulate with Leadership with potential solutions
  • Work with teams to define the project governance, resources and plan for tracking delivery.
  • Collaborate with internal business units, affiliates and users, facilitating workshops and document project and communication plans.
  • Provide ongoing communication of status and risks to management teams internally, and garner support for changes in scope, schedule, and/or budget.
  • Facilitate project meetings focused on status reporting, problem resolution, feedback, and cultivating open communication within the team on project planning and execution.
  • Participate in tasks throughout project lifecycle phases including project planning, discovery, development, testing, release and post-release.
  • Define and maintain processes for the team to deliver work on-time
  • Maintain project management deliverables including the project plan, project schedule, status reports, meeting minutes, issue logs, and any other documentation related to the management and administration of the project.
  • Understand the complexities of handling multiple projects, for multiple groups with impacts to multiple teams located across the globe.
  • Serve as a mentor to junior members of the team
  • Excellent communication skills
You'll fit this role if you have:
  • 10+ years of program management and project management experience in a variety of E-Commerce applications or Infrastructure
  • Deep experience in agile/scrum software delivery practices
  • Experience with AWS services and cloud development patterns
  • Strong working relationships with non-technical peers and a demonstrated ability to understand the workings of the overall business
  • Advocate for product-wide quality and a passion to find tractable new ways to improve the group’s coding standards
  • BS or MS in Computer Science or related field, or equivalent demonstrable hands-on experience
  • Project management experience working with agile development teams in a dynamic environment.
  • A high degree of competency with project management and methodology including: scoping, issue & risk identification, general management, tracking dependencies, user acceptance testing, and communication of overall project status.
  • A passion for working cross-functionally to drive high level solutions, resolve lower level operational issues, build strong working relationships, and draw upon experience translating between business and technology.
  • The capability to facilitate and influence the resolution of challenging business/technology problems.
  • The ability to understand the detail and the bigger picture of the project to keep progress on track.
  • Best in class communication, active listening, and organizational skills.
  • A bias to action and you are a self-starter with a curious mind, constantly striving to achieve better results, gain a better understanding of the business, and deliver better value to partners and customers.

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

Our family of travel brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®,®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions,™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.


Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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Technology we use

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Our new Seattle campus in Interbay is on the beach with sweeping views of the Puget Sound and Cascades.

An Insider's view of Expedia Group

What's something quirky about your company?

Everyone is obsessed with travel…Really! No matter who you are working with or run into in the halls you somehow always land on travel, where you have been, where you want to go or what is the next trip you are planning. Talk about a company with passion!



What's the biggest problem your team is solving?

In today's world, when you travel, you need things at your fingertips! Imagine you pull up your phone, click a few buttons, type some messages and get the answers to your travel needs quickly. That's what my team and I do - we give customers a rich experience to chat with a virtual assistant on any device and solve their travel problems right away!


Sr Technology Lead

What makes someone successful on your team?

Accept whatever starting point you have and creatively work with it to organically take a feature area, the team’s culture, and cross-org relationships to the next level. Don’t just take at face value your instructions, but turn every stone to solve user problems with joy and passion. The resulting impact is a sure sign of success.


Senior Technical Program Manager

What are some things you learned at the company?

What got you here today, will not get you there tomorrow. I believe this applies both organizationally and professionally; in order to maintain success, you must continuously evolve, challenge yourself, and take learnings from your mistakes.


Sr. Director, Finance

What are Expedia Group Perks + Benefits

Volunteer in local community
Day of Caring Volunteer Hours match
Friends outside of work
Eat lunch together
Intracompany committees
Check out our employee resource groups here:
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We believe everyone deserves - NEEDS - time away from the office and we encourage employees to take advantage of their paid time off. We offer travel discounts to make it even easier to get out and see the world.

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