Product Manager for Customer Protection - New Initiatives Team

| Seattle

Everyday, the teams at Remitly are transforming the lives of immigrants and their families. We are founded with a mission to make sending money safe, convenient, and less expensive for the millions of people who send money home to their families everyday. 


The Team:

The New Initiatives team is a startup within Remitly. We recently formed to build new and innovative products for immigrants and their families. The team is intensely customer focused and comprised primarily of start-up veterans. We get the incredibly fun and challenging job of starting things from scratch.

It’s all the best parts of an early stage startup accelerated by the assets and competitive advantage of Remitly. There is high team cohesion, focus, and mission. New things are learned and shared daily, creating a dynamic environment of rapid adaptation. 


The Role:

As we launch our next new product you will get to build the risk, fraud, and compliance products and systems to protect our customers. 

For example, what’s the best customer log-in experience that balances ease and security? Do we use a rules-based approach or probabilistic approach when authorizing transactions from new customers?


You’ll get to:

  • Author and own product solutions and results
  • Master the complexity inherent in fraud and risk
  • Work directly with engineers to roll out new functionality in days and weeks, not months
  • Own communication of progress and impact


What We Offer:

  • A company mission that is truly changing the lives of immigrants. 
  • A focused, scrappy, motivated core team that will challenge your thinking and push you
  • Some big company perks like camaraderie of a larger team, beautiful new office space in downtown Seattle with free snacks and nitro Stumptown cold brew
  • Competitive salary, stock options, unlimited PTO, medical/dental/vision, $1k travel stipend to anywhere we do business


 Minimum Qualifications:

  • Bachelor’s Degree
  • 2+ years in product management building software (ability to wireframe, think through product at length)
  • Analytical and metric driven work style
  • High attention to detail 
  • Project planning acumen
  • Seamlessly communicate with product, legal, engineering, operations, and customers
  • Ability to distill broad challenges into crisp product decisions
  • Impatience with figuring things out. A hunger for things to always be better


 Extra Credit:

  • Experience in fintech or consumer products
  • Experience in Risk/Fraud/Compliance/Regulatory
  • SQL




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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavaLanguages
    • KotlinLanguages
    • ReactLibraries
    • JIRAManagement

Location

Remitly is in the heart of downtown Seattle. Situated near tons of bars and restaurants, with easy access to public transport, it's an ideal location.

What are Remitly Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Remitly's executive leadership is as diverse as our staff, and our Director of Diversity & Inclusion is focused on continuous improvement of our D&I initiatives.
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Company sponsored family events
Remitly sponsors family-oriented events semi-annually (e.g., holiday party and company picnic).
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
All King County-based employees receive the ORCA Card transportation benefit on day one. The ORCA Card can be used on all regular buses, Regional Rail, and a few other modes of transportation.
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Remitly has a fully stocked kitchen including unlimited snacks, coffee, tea and the flavored Bevi water you can handle.
Parking
We offer employees a parking subsidy in the building's below-ground garage.
Professional Development Benefits
Lunch and learns
Remitly hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $1000 annualy for continuing education.
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