Role Description

The HelloSign Product Manager will be on a tight-knit, highly collaborative, x-functional team of Designers, Researchers, Writers, Engineers, Data Analysts, and more intently focused on building features and capabilities to drive our eSignature platform forward. This is an ideal role for a seasoned PM with a background in solving user problems by shipping simple and intuitive solutions for B2B customers. You should also be up for the challenge of driving strategic company initiatives, shaping a product roadmap, leading x-functional teams, and delighting our customers along the way.

Responsibilities

• Be a key player in driving the HelloSign End User product roadmap forward. There is a ton of opportunity for adding new value both in depth (deeper more sophisticated eSignature capabilities) and breadth (additional document workflows before and after the signing process)
• Make data-informed product decisions with qualitative and quantitative research. Obsess over your OKRs. Know where best to invest the team’s valuable time.
• Help support Customer Service, Sales, and Marketing team enablement 
• Balance your product’s long-term roadmap with its backlog of issues and bugs. Be an expert at prioritization
• You will execute against plans with engineering, design, analytics, marketing, and other partners. You will make trade-offs, anticipate staffing needs, risks, and ensure frequent and clear communication.
• Drive intuitive user interfaces which delight our customers and can cater to larger customers without compromising our market leading offering to small and medium sized businesses. 
• You will define, understand, and improve key funnels and metrics. You’ll own features and experiments end-to-end, including writing product specs, driving cross-functional execution, and sharing insights and results across the company.

Requirements

• 3+ years of experience as a Product Manager in B2B SaaS, specifically building customer facing products and features
• Impact driven and a consistent history of delivering measurable results for both users and the business.
• Strong skills around cross-functional collaboration, influence, and communication; an ability to achieve clarity and drive focus in a complex and dynamic environment
• Ability to define a long-term product or business strategy, while executing on short-term product development goals
• A deep understanding and empathy for end-users
• Build consensus and listen well, but can also drive hard decisions. You push the pace. You take blame and pass the praise. People love working with you.
• Excellent written and oral communication skills