Product Manager, Medication Adherence

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At Navigating Cancer, our mission is to improve the lives of cancer patients and those who care for them. We enable oncology clinics to provide personalized, efficient care to every patient by providing relevant educational materials, giving the whole care team visibility to patient issues and needs, and delivering useful insights so that care teams can identify and resolve gaps in care. Through our platform, patients receive a holistic service offering to support their individual goals and needs.
In order to advance our mission to – “Enable Personalized Care for Every Cancer Patient,” we are seeking candidates for the following role:
Product Manager, Medication Adherence
Summary
The Medication Adherence Product Manager role is responsible for our product solutions that engage patients to deliver personalized education, increase medication adherence and improve outcomes. Within our Pharma Product Team, you will work closely with other product managers and our design team, along with commercial, operations and engineering leads to execute on a variety of product and program initiatives to meet business objectives. You will seek out and interpret customer and data insights; define, scope, and validate product priorities; and deliver successful solutions to our clinic customers and patients. Most importantly, you will be a key member of a rapidly growing portion of the business where your insights and initiatives will lead to the continued success of the company. 
 
Responsibilities 
 

  • Partner with commercial team leads, data analysts, designers and engineering leads to assess, prioritize and execute on programs to improve patient outcomes through effective medication adherence and personalized education 
  • Work with internal and external audiences to understand customer needs and opportunities, validate potential solutions, and support the effective roll-out of new capabilities when they are ready for release.
  • Engage directly with pharma customers to understand their challenges and unique workflows and develop effective customer relationships to optimize the success of education and adherence programs, solicit feedback on new concepts, beta test new features, or develop impactful case studies.
  • Gather customer, competitive, and market intelligence to identify trends, issues, and opportunities to improve Navigating Cancer’s products & services.
  • Work closely with sales and marketing to inform communication strategies to grow the business and provide product support for the development of sales tools and other materials to enable continued commercial success for your products.
  • Increase the offering revenue by actively defining new opportunities as well as driving enhancements to existing offerings based on new and established pharma and clinic relationships. 
  • Define, monitor, and analyze relevant product metrics to assess the success of Navigating Cancer’s solutions and recommend opportunities to improve product performance.

 
Qualifications 
• 3+ years of Healthcare (ideally oncology) and understanding of consumer marketing is required.
• 3+ years knowledge of and experience with pharma and/or patient focused marketing or communication initiatives (particularly to HCPs and patients).
• 2+ years of software product management experience in an agile development environment, with demonstration of increasing scope of responsibility and impact in preferred.
• Experience with healthcare operations, information technology applications, data integration and interoperability, analytics, or standards is a plus.
• Experience communicating effectively with design and software engineering teams.
• Experience working with customers or stakeholders to understand and refine product needs at all stages of product development
• Outstanding oral & written communication skills; ability to build relationships and rapport with colleagues, customers and stakeholders.
• BA/BS degree is required. 
 
Why work here? 
We support thousands of healthcare professionals and tens of thousands of cancer patients every day. We help cancer patients get better care—and consider this a valuable and meaningful reason to come to work everyday. You get to work with leading technology, wear many hats, and contribute every day to our business success! Join us to help us grow and establish ourselves as a world-class business. We are lean, agile, and lightweight. We believe in each other, believe in our work, and have fun along the way.
This position is full time, in our downtown Seattle office. We offer competitive compensation, benefits and a fantastic work environment:
- Employer subsidized medical, dental and vision 
- 401K + ROTH option
- Paid maternity/ paternity leave policy
- ORCA passes for commuting
- Educational stipend
- Central location equidistant from Pike Place Market and Pioneer Square
- Company sponsored lunch every Monday and fully stocked kitchen
Our Values: 
Work with Purpose. Work together to improve the lives of cancer patients. Collaborate with team members, have passion, enthusiasm and mission for the work that we do.
Act with Integrity. Communicate openly, be honest, follow through.
Be Agile. Discover creative solutions, welcome change. Adapt and pursue continuous improvement.
Seek Simplicity. Reduce complexity for our customers and patients. Simplify our products, our processes and our messages.
Strive for Growth. Constantly strive to achieve personal, professional, and company goals. Continuous reflection, learning and achievement.



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Location

Located in a historic building a block away from the Seattle waterfront and close to Pike Place Market & Pioneer Square.

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