Product Manager - Product

| Seattle
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About
Barn2Door is where Farm to Table meets technology. A Seattle-based vertical SaaS startup, Barn2Door helps Farmers manage direct sales to local buyers through web, social and mobile. Now the most prolific software servicing Farmers, our goal is to make food convenient to buy from local Farmers.

We are looking for people passionate about the intersection of food, agriculture and technology, who understand both the rigor and opportunity of a high growth startup. At Barn2Door, you’ll play a critical role in building the Product department, report to the CEO and help us become the next category-defining Company.

Overview
Barn2Door is a product-led company, building an ecommerce platform specific to the needs of Farmers who service a variety of customers with a suite of fulfillment options across many categories. The Product Team is where we drive differentiation and distance between us and the competition, and ensure customer adoption and success. Our platform helps Farmers manage payments, save time, engage customers and seamlessly manage their business.

We are looking for a reliable, tenacious mid-level Product Manager who will organize product development and ensure high ROI. Your duties will include translating ideas, requests, research, issues and data into requirements documentation for our engineering team(s). According to Barn2door's business priorities and road map, you will facilitate product development from start to finish from ideation to execution and communication. You will manage a backlog and live in JIRA, engage our customers (Farmers), evaluate platform experience and user flows, all to optimize our engineering resources, time and market acquisition.

You will become an expert on Barn2Door’s product functionality, and work directly with all Barn2Door teams, our customers and the CEO. You should be a natural manager, and eager to become fluent in local food and agriculture. You will be accountable for sprint cycles, product deadlines, platform adoption, transaction volume and customer satisfaction.

You Are:

  • Focused. Driven. Resourceful. Organized.
  • A highly motivated self-starter (this isn’t a theory, it’s a must)
  • Tech-savvy - have used online tools / solutions to manage workflow and / or productivity (and you can type!)
  • Process oriented - able to follow and track protocol, a superstar at following up
  • Customer service driven, with an ability to resolve customer issues with grace
  • You love learning technology; you handle details accurately and in a timely manner
  • Your communication skills are top-notch, both over the phone and in email
  • Enthusiastic to train users to use an online platform to manage their Farm business
  • Experience with or passion for sustainable food, farms and restaurants
  • Comfortable working in an entrepreneurial environment

You Have:

  • 2 - 5 years experience of working on Product Manager or other relevant position
  • Have worked closely with engineers, product, UX/UI and product marketing
  • A stellar work ethic, attention to detail and can-do attitude
  • Desire to work in a startup environment, willing to put in the time for sake of customers, company and your career growth
  • Preferred experience: SaaS, B2C, ecommerce, mobile, payments, CRM, marketplace, logistics, integrations, inventory
  • Bonus: food or farming domain knowledge
  • Background in software development and program management is preferred
  • Strong organizational, leadership and communication skills
  • Significant experience in product lifecycle management and working in Agile environment
  • Strong problem-solving skills with creative approach

You Will:

  • Retrieve and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products
  • Build and implement product strategies consistent with company vision
  • Collaborate with senior management to create product plans and roadmaps
  • Cut through ambiguity to derive a clearly defined set of success criteria to keep engineering unblocked
  • Supervise and support engineering, product and coordinate cross-functional teams
  • Prepare and review product requirements documents (PRD)
  • Organize product releases properly and ensure compliance with the schedule
  • Prepare recommendations to track product use and impact on end users
  • Clearly articulate Barn2Door's value proposition, capabilities, new features
  • Clearly articulate online commerce best practices, consumer buying behavior and give Farmers tactical solutions (provided) to achieve their sales and time-saving goals
  • Prepare recommendations to track product use and impact on end users
  • Manage process to complete the feedback loop (progress, timing, info) for ongoing features and requests, back to team and customers

You Get:

  • Salary DOE + generous stock options and benefits
  • 10 days PTO, 5 days Sick Leave and 11 Paid Holidays
  • 100% premium coverage for Medical, Dental, Vision and AD&D (Employee-only)
  • Real experience in a high profile startup company just hitting its growth curve
  • Ongoing training and professional development
  • Opportunity to be a rock star - great exposure and upside
  • Hip startup office environment in Fremont (remote only by state mandate; we will be back in office as soon as possible!)

Net-net
We’re looking for driven, intelligent people who regularly go the extra mile. You should thrive on the urgency of a startup atmosphere and be results driven (always seeking to exceed expectations). You must be well-disciplined, self-motivated and hungry to achieve. If you’ve got the drive, grit, creativity, and a passion for local food, startups and disrupting the food industry - then Barn2Door may be right for you.

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    Technology we use

    • Product
    • Sales & Marketing
      • Google AnalyticsAnalytics
      • IllustratorDesign
      • PhotoshopDesign
      • ConfluenceManagement
      • JIRAManagement
      • TrelloManagement
      • SquarespaceCMS
      • HubSpotCRM
      • HubspotEmail

    Location

    We're located in Eastlake, just blocks from the water and surrounded by local coffee shops, restaurants and bars. We're big fans!

    An Insider's view of Barn2Door

    What’s the vibe like in the office?

    We are made up of genuine, hardworking individuals who truly have a passion for what we are doing and who we are serving! Our office is fun and fast-paced. We value professional growth, plus we have Thirsty Thursdays every month.

    Abby

    Farm Account Executive

    What projects are you most excited about?

    I’m most excited about creating training and education for Farmers on our product. This gives them the tools to be as successful as possible and reach more people. Building a team that offers world class support and education allows Farmers to better help their communities and the planet.

    Patrick

    Technical Support Lead

    How has your career grown since starting at the company?

    Barn2Door has empowered me to grow into my career. With the help and support of my managers and teammates and the trust given to me to make a difference to the business, I've been able to take on challenges and learn at a pace that is both manageable yet exciting.

    Sam

    Software Engineer

    What is your vision for the company?

    Barn2Door emerged from the idea that Farmers should profit more from the products they sell—without a middleman marking up prices. We believe food should be as convenient to buy direct from local Farmers as it is to go to the grocery store or buy from an online grocer. We are passionate about powering Farms' success.

    Janelle

    Founder and CEO

    How do you collaborate with other teams in the company?

    Since we are a fast-paced startup, there's constantly collaboration between departments. Across the business, people are willing to jump in and contribute their talents to get things done!

    Emma

    Product Marketing Manager

    What are Barn2Door Perks + Benefits

    Culture
    Friends outside of work
    Eat lunch together
    Daily stand up
    Open office floor plan
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