About Highspot

Highspot helps sales teams improve customer conversations and achieve their revenue goals. From content optimization and performance analytics to in-context training, guided selling, and more, the Highspot platform delivers enterprise-ready features in a modern design that sales reps and marketers love. Using Highspot, marketing leaders have deep insights and analytics into the performance and influenced revenue of content, campaigns, and marketing assets. What makes the solution special? It’s loved by sales reps globally, and is the #1 rated sales enablement platform on G2 Crowd. 

We are committed to diversity as both a moral and business imperative. 

About the Role

In this role, you will be joining the Product Management team reporting to a Director of Product Management in our Training and Coaching pillar. The Product Management function at Highspot is an integral part of the company. You will be jumping into many different projects and features, and will be very hands-on. You will be working very closely with an experienced engineering team. Over time, you will have the opportunity to help shape and grow not just the product, but also the team.

The Product Manager role has an area of ownership within the product portfolio, and working with a feature crew of engineers and designers to identify, define, validate, and ship features.

The Training and Coaching pillar is responsible for the continued development of Highspot’s newest product line, which launched in the autumn of 2020. Our mission within T&C is to prepare customer facing teams for success with learning that #repslove. We accomplish this both through standalone innovation, and deep integration with the rest of the Highspot platform.

What You'll Do

• You will work with customers and stakeholders to define a roadmap, problems and requirements, and backlog, then manage them through the product development process from discovery to general availability. 
• You will become an expert on our software, customer, and our market, as well as be able to identify, prioritize and execute on both tactical and strategic projects. 
• You work well cross-functionally with other teams such as executives, product marketing, customer success and make sure their objectives are met, opinions are considered, and plans communicated.
• You will collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products.
• You will dig deep into customer and usage data to identify opportunities and evaluate the success of our efforts.
• You will work closely with industry experts to understand industry direction and trends and identify opportunities for R&D that can set us apart from the competition.

Your Background

• You have been building software products and have 3+ years of experience shipping products as a PM or equivalent in an agile / scrum / kanban environment. 
• You are experienced at taking ideas and ambiguous data, defining the right outcome, and then mapping the right roadmap/backlog to get there.
• You are able to consider and balance the many different data points and opinions about your area of ownership.
• You can communicate and articulate the strategy and roadmap to execs, team members and customers.
• This is a technical role, you will be able to work directly with senior engineers and instinctively understand technical concepts and trade-offs.
• You are able to comfortably handle many concurrent projects and todo’s, and instinctively re-prioritize often without needing guidance. Highspot is in a high growth stage and you will be comfortable with the level of ambiguity and workload that entails.
• You have the ability to roll up your sleeves and pick up work outside of your role definition when you need to. 
• You have worked with engineering teams as a product owner and have demonstrable experience leading cross-functional teams to ship high-quality on products.
• You are a strong communicator and can lead teams through difficult decisions.
• You have strong data skills in quantitative analytics and qualitative user research.

Desired Qualifications

• You have deep personal and/or professional experience with adult learning programs, online training, and continuing education.
• You have experience in consumer or B2B SaaS and understand the mechanics and economics of a SaaS business.
• You have a technical degree or equivalent work experience.

Benefits

Comprehensive medical, dental, and vision benefits

401(k) Matching

Paid parental leave 

Flexible work and vacation schedules

Discounted ClassPass membership

2 volunteer days per year

Transportation benefits

Competitive compensation and stock options

Fully-stocked kitchen

Annual company-wide events

Meaningfully contribute to a compelling vision!

Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.