Product Manager

| Seattle
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Ekata provides global identity verification via enterprise-grade APIs and a SaaS solution. Our product suite is powered by Ekata Identity Engine, the first and only cross-border identity engine of its kind. It uses complex machine learning algorithms across the five consumer attributes of email, phone, name, physical address, and IP to derive unique data links and features from billions of real-time transactions within our customer network and the globally sourced data of our graph. Businesses around the world including Alipay, Stripe, Airbnb, and Microsoft leverage our solutions to approve more good transactions, reduce friction, and find fraud.

As part of the Product Manager team, you will be responsible for ProInsight web product. ProInsight is used by more than 1000 enterprise customers and more than 25,000 manual review agents to review and make decisions if a given transaction is fraudulent or not. Furthermore, our web tools allow for product and customer management which is critical for our business operations. You will focus on diving deep into understanding our customers, their end to end the journey through our products and execute on building a tailored experience that will delight them. You will work closely with every function within the team including Engineering, Data Science, Sales, and Marketing to build best in class products, take it to market, measure, iterate and ensure its commercial success. 

As a Product Manager you will:

  • Build and evolve the long term product strategy by deeply understanding customer needs, use cases, market dynamics, and product principles
  • Develop short term and longer product priorities, product requirements documents, communicate and build consensus on prioritization within the overall product roadmap
  • Define product and go to market metrics and monitor them to ensure overall success
  • Relentlessly identify product improvements and iterate to make them a reality
  • Build effective cross-functional relationships with product marketing, sales, account management, and engineering to drive execution and overall product success
  • Be the product evangelist and communicate internally and externally a broader strategic story and thought leadership
  • Manage the daily workflow with a team of engineers, data scientists, and designers. Do whatever your team needs to help them keep moving

Our ideal Product Manager will have: 

  • 3-5 years of experience as a Product Manager for a technology company
  • Experience working with SaaS services and UI/UX, conducting data analysis and understanding and articulating technical concepts and to both engineers and at the executive level 
  • Excellent verbal and written communication skills, and the ability to quickly absorb technical concepts and communicate them to a non-technical audience
  • Problem solver and ability to work around obstacles to achieve goals
  • Must have a collaborative working style with a strong focus on disciplined execution and results
  • Experience with modern forms of product planning, customer discovery, product discovery, and product development process
  • Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment
  • Tech-savvy – able to understand and appreciate the technical side of products and work effectively with engineering teams
  • Experience developing strategic product roadmaps and working with cross-functional teams

This position is located at our headquarters in Seattle, WA.

Unwavering in our pursuit of standardizing global identity data, we are approachable, real people that genuinely care about the success of those we partner with. With a commitment to service, innovation, and ownership, Ekata is a dynamic place to work for folks who want to make an impact on a global scale. We provide learning & development opportunities for each employee and promote work-life flexibility through self-managed time off. Headquartered in downtown Seattle, Ekata is growing internationally with offices in Budapest, Amsterdam, and Singapore.

To learn more about the experience of working at Ekata, visit: https://ekata.com/careers/.

Ekata prides itself on celebrating diversity, inclusivity, and being an equal-opportunity employer.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • CatsLibraries
    • ShapelessLibraries
    • SparkFrameworks
    • AkkaFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • DynamoDBDatabases
    • RedshiftDatabases
    • ElasticsearchDatabases
    • SolrDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • WordpressCMS
    • SalesforceCRM

Location

We’re located in the heart of Downtown Seattle, in the Rainier Tower, just steps away from public transportation, restaurants, and businesses.

An Insider's view of Ekata

How do you collaborate with other teams in the company?

I run two analytics teams at Ekata, one ensuring the quality of our data, the other proving value to customers. These lead me to work closely with almost every team, from engineering and infrastructure, to product and sales. What always impresses me here is everyone's willingness, whether executive or intern, to jump in and solve problems together.

Trevor

Director, Solutions Architecture

How has your career grown since starting at the company?

By leaps and bounds…I started out in a sales role, then a Team Lead, managed a team of SDRs, and am now a Sales Manager working with a team of driven and intelligent individuals--all within a 4-year timeframe. It’s been challenging and fun all at the same time and now I’m looking forward to the next chapter which encompasses helping my team thrive.

James

Director, Mid-Market Sales

How do you make yourself accessible to the rest of the team?

It may sound simple but it’s just honesty and respect for one another, and I try to lead by example. I do this through regular 1:1s with all team members where they run the agenda. Beyond formal 1:1s we utilize our open office layout to encourage drive-bys, open discussions and debates. We leverage technologies to create real-time communication.

Beth

VP, Global Marketing

How does the company support your career growth?

When I started at Ekata as an Account Manager, my team has always taken a personal interest in understanding my career goals. During my time with the team, I was promoted to Sr. Account Manager and recently moved to our Enterprise Sales Team. Ekata truly listens to their employees to ensure they feel supported in whatever career path they pursue.

Angel

Enterprise Account Executive

What are Ekata Perks + Benefits

Ekata Benefits Overview

We believe in the importance of investing back in our team. We have a fully stocked kitchen, weekly events, self managed paid time off, onsite massages, and an annual learning and development budget. Every Friday, we host an event in our office to celebrate our milestones and successes.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Ekata sponsors a family oriented event annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Ekata hosts company outings annually.
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Ekata offers employees professional development opportunities like an annual individual budget for training, onsite training courses, and the ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks
Paid industry certifications
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