Product Specialist

| Bellevue

About us:   

Limeade is a software company that elevates the employee experience and helps build great places to work. The Limeade ONE platform offers employee well-being, engagement, inclusion and communications solutions in one seamless user experience. Recognized for its own award-winning culture, Limeade helps every employee know their company cares. 

We’re committed to creating a mission-driven, positive culture of improvement made up of the best and brightest people in the business. And we’ve got the awards to back it up: Puget Sound Business Journal ranked us #1 Best Workplace in Washington, and Seattle Business ranked us one of the top three Best Companies to Work for in Washington State. We’re one of the fastest-growing companies in North America (Deloitte’s Technology Fast 500™), and Fortune magazine recognized us as a Best Workplace for Women. Learn more at www.limeade.com

About the role: 

We are looking for a detail-oriented Product Specialist who can collaborate with customer-facing teams and configure the platform to provide a good user experience. The ideal candidate would be able to quickly become a technical subject matter expert on the platform and help train customer-facing team members by bridging the gap between technical and non-technical teams. 

 

Responsibilities:  

  • Configure specific Limeade features/elements of the platform to fit customer requirements 
  • Bridge communication between technical and customer-facing teams 
  • Provide expert training to customer-facing teams 
  • Manage quickly shifting priorities under tight deadlines 
  • Flexibility and ability to adapt in a fast-moving environment 
  • Serve as a technical subject matter expert for Limeade’s platform 
  • Write and update documentation as needed 
  • Consult with the Customer Success team to ensure the platform is best utilized to meet customer and end user needs 
  • Vet program requirements to ensure quality user experience 
  • Assist in resolving and testing for solutions with our customer support team 
  • Provide feedback and suggestions to improve the product and our internal processes 

Qualifications:    

  • College degree in related field or equivalent education required 
  • Experience in technical configurations 
  • HTML knowledge 
  • SQL knowledge a plus 
  • A strong ability to assess risk and prioritize 
  • Flexible communicator—can talk as easily to a developer as to a customer 
  • Extreme attention to detail 
  • Passion for creating a meaningful user experience 
  • Consistent work ethic 
  • Adobe Photoshop or equivalent image editor 
  • Office 365 proficiency 
  • Customer Service experience is a bonus 

Limeade provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Limeade will provide reasonable accommodations for qualified individuals with disabilities. 

 

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • RLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • TableauAnalytics
    • Power BIAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • EngagioLead Gen
    • DemandBaseLead Gen

Location

We are located in the heart of downtown Bellevue - within walking distance to great food, Downtown Bellevue Park and the Bellevue Transit Station.

An Insider's view of Limeade

What’s the vibe like in the office?

Imagine walking into a place that immediately sparks excitement, energy and possibility, yet welcomes you like a friend and makes you feel like you belong. That’s what its like at Limeade. We’re productive. We lend a hand. And most importantly, we care. We care about each other, our work, our customers and about making Limeade a great place to work

Helen

Senior Director of Corporate Communication

How does the company support your career growth?

At Limeade we strive to uphold a culture of continuous improvement. We aim to constantly evolve and progress as a company and we want the same for our employees. We support career growth in many ways. We believe that we are only as good as our people are and we want to make sure that they are getting the developmental support they need.

Mari

Manager, People Team

What are Limeade Perks + Benefits

Limeade Benefits Overview

Like a lot of tech companies, we hire the best and brightest people. But what sets us apart is our focus on the “whole employee.” We encourage LimeMates to take walking meetings, race around on scooters or unwind with meditation breaks.

These aren’t “extra perks” — they’re an authentic part of our culture.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
4 weeks of PTO plus 10 paid holidays!
Paid Volunteer Time
1 volunteer day off to use at your organization of choice!
Paid Holidays
10 paid holidays!
Perks & Discounts
Casual Dress
You'll see people in workout clothes on a daily basis!
Commuter Benefits
Company Outings
Fun happy hours, team events, Anything is Possible day!
Stocked Kitchen
All the healthy snacks you could ever need.
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
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