Senior Product Manager - Axon Software Platform at Axon

| Seattle
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Our mission is to protect life.
We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER device to a full suite of hardware and software solutions, we are focused on providing police agencies with the state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of the police record so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.
It’s a big mission, but it’s one we’ll pursue relentlessly every single day. 
Your Impact
As a key member of the Software Platform team, you will contribute to building products and services leveraging by many teams across at Axon. The Product Manager role will be responsible for creating and executing on a product strategy and vision for product licensing and entitlement management. You and your team will be building entitlement management capabilities that help meet today’s product and company needs as well as scale for the needs of the future. Your work will impact internal as well as external customers, letting you work with a dedicated team as well as cross-functional teams across Axon. You’ll work collaboratively with sales, finance, engineering and product management to deliver on short and long term features while also balancing the needs of multiple teams and products. 

Your Day-to-Day

  • Lead a team focused on enhancing the capabilities of license and entitlement management across Axon products.
  • Serve as an expert and drive your expertise into product requirements.
  • Own complete feature delivery, working in an agile environment to create and prioritize stories, analyze data, and coordinate releases
  • Manage trade-offs and priorities to ensure we are delivering features at the right time.
  • Evangelize your product and educate teams across Axon
  • Define and analyze metrics that guide team performance and system success.
  • Work with your counterpart PMs across our software and hardware teams, as well as cross-discipline with engineering, design, sales and finance to bring the right capabilities to life at the right time.
  • Demonstrated ability to lead cross-functional project teams
  • Work collaboratively with account management, sales, and other customer facing teams to collect customer feedback to incorporate into your product
  • Coordinate go-to-market activities including sales training, marketing and customer messaging.
  • Release, monitor the success of your products through metrics and customer feedback, and iterate.

Basic Qualifications

  • 5+ years of Product Management experience, in particular with SaaS product or services
  • Detail-oriented, strong analytical skills, creativity in finding ways to generate and use insightful data
  • Great instincts on how to make the right tradeoffs when there is a lack of qualitative or quantitative data
  • Ability to successfully lead and communicate with a cross-functional and remote team, as well as engage directly with our customers and stakeholders across the company
  • Willingness to travel on a fluctuating basis.

Preferred Qualifications

  • Bachelor's degree or equivalent in computer science, engineering or related field of study and/or an MBA
  • Experience building, implementing or managing license and entitlement manage systems for SaaS products
  • Experience coordinating or managing pricing strategy
  • High level understanding of accounting concepts (i.e. revenue recognition) associated with SaaS and Hardware products
  • Confidence and comfort working with high degree of autonomy, in a fast-paced environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • gRPCLibraries
    • ThriftLibraries
    • Node.jsFrameworks
    • KubernetesFrameworks
    • KurentoFrameworks
    • AkkaFrameworks
    • VertxFrameworks
    • GraphQLFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • RedisDatabases
    • KafkaDatabases

Location

Downtown Seattle: easy opportunities to get outside, enjoy south lake union, popular bars & restaurants, workouts, multiple transportation options

An Insider's view of Axon

What’s the vibe like in the office?

Healthy work environment, tons of snacks and drinks, laid back attitudes with performance aspirations. I am astounded at the culture that has been grown here.

Beth

Sales

What does your typical day look like?

There isn't one person who isn't passionate about the work the company is doing. Whenever there might be a slow or grueling day/project, you quickly become reminded of the importance of your work. Leadership cares about the employees, and ensures a healthy/fun environment. Values are well defined and drive the culture.

Suraya

Program Manager

How does the company support your career growth?

Co-workers care about your well being, and want to win together. Very strong company mission that makes it easy to buy into. Long established company that is entering a massive growth spurt. With massive change comes some uncertainty. But Axon has shown more proactive coaching and training than any company I've seen in my short tenure.

Cliff

Inside Sales

What is your vision for the company?

Our vision is bigger than just cameras or weapons. We're working every day to make the bullet obsolete. To make this a reality, we live and breathe six core values that serve as guiding principles: BE OBSESSED. AIM FAR. WIN RIGHT. OWN IT. JOIN FORCES. EXPECT CANDOR.

Rick Smith

CEO

What’s the vibe like in the office?

Fast-paced. Large company with a small company feel.
High decision velocities. Empowered, small, high-performance teams doing intellectually stimulating work with a purpose. It’s a great combination of doing good and doing well.

Sahil

Finance

What are Axon Perks + Benefits

Axon Benefits Overview

We take care of your health, mental & physical wellbeing, paid parental leave. More than that, we encourage you to take care of yourself, your families and remind you to take breaks. We work hard, yes, but we want to sustain your health, creativity, and drive.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Acme Co. provides employees with a 401(k) matching plan managed by [provider]. We match 4% of contributions up to 5% of an employee's annual gross pay.
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Axon hosts company sponsored family events annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Orca Pass
Company Outings
Star Wars premiere movie night, annual Grand Canyon trip, summer time BBQ's and much more!
Game Room
Our game room includes Ping Pong, Video Games.
Stocked Kitchen
Happy Hours
Monthly happy hours and town hall meetings with leadership
Relocation Assistance
Fitness Subsidies
GymPass discounts
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes Cross-department program, Career mentoring, Leadership mentoring.
Continuing Education stipend

Additional Perks + Benefits

plus --> financial wellness programs, locker rooms & showers, discounted entertainment tickets, discount mobile phone plans, stocked fridge & pantry, embedded customer learning, annual company trip.

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