Dropbox
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Senior Product Manager, Identity at Dropbox (Remote)

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Role Description
Are you passionate about making a huge impact and delivering an awesome identity and access experience to more than 700M people?
 
As a Product Manager for Identity, your mission is to empower Dropbox to bring a universal, flexible, and secure Identity experience to our customers. With our transition to being a multi-product company, the use cases to leverage our platform capabilities for coherent and seamless access and identity management have grown exponentially. You will work with the finest engineering and design teams to provide our customers with an intuitive Single Sign-On (SSO), product navigation experience, and account management across all of our products through flexible and elegant user experience flows. In addition, you will think deeply about what it means to craft and offer multiple but universal personalized experience on products with one's identity.
 
This is especially the right timing because we await to move key products from beta to the public market and welcome new companies to our product portfolio. These efforts require broader and deeper collaborations with Business Platform, Data Platform, and, more importantly, all of the product teams within Dropbox. This is one of the most strategic and visible initiatives within the company.
 
We are looking for a stellar Product Manager who has extreme ownership of the entire Identity experience for Dropbox, working on backend technologies, platforms, session and token management, and product experience design. This role will collaborate alongside other product managers and engineering and design counterparts across Dropbox to craft and deliver a vision.
Responsibilities
  • Work with leadership to build and drive the long-term strategy for Dropbox Identity Experience
  • Manage the design, development, integration, and release of Identity, Access Management, Authentication, Account Management, Navigation experiences across multiple products while making sure ongoing reliability, performance, and scalability
  • Take accountability for the realization of the product vision through product delivery, company enablement, and customer/partner adoption
  • Define key metrics for the teams and interface with internal and external customers
  • Work with Engineering and Design to set the exit strategy, manage the rollout process, tightly integrate and balance functionality and feasibility, and drive implementation timelines with a keen understanding of the underlying architecture
  • Understand the return on investments (ROI) and build business cases for building vs. buying platform components
  • Work closely with internal stakeholders across Engineering, Design, Data Science, Revenue Analytics, Product Analytics, Operations, Capacity, Product Engineering, Legal, Customer Support, and Sales to deeply understand and address platform needs
Requirements
  • 5+ years of product management or related industry experience defining vision and strategy for Identity products, going through a full product lifecycle, integrating customer feedback into product requirements, and driving prioritization and pre/post-launch execution
  • Previous experience in Identity access management platforms with strong understanding of IAM protocols: SCIM/SAML/OAuth/OpenID/UMA, secure-by-design principles, and industry trending in the space
  • Comfortable with business strategy, portfolio and investment prioritization, cost analysis, key performance tracking, and financial metrics
  • Truth-seeking by utilizing data insights, market and customer research, and your product intuition to continually improve your products and embracing critical feedback from our internal and external customers
  • Ability to deeply understand industry trends, Identity platforms and products, and competitive advantages
  • Proven track record of driving successful Identity product outcomes from concept to completion
  • Strong analytical, organizational, and problem-solving skills to enable platform and product innovation
  • Strong work ethic and know-how to knock down barriers to get to teams' objectives
  • Magical capability to sell and influence without authority and gain senior leadership agreement
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Where we are

*Dropbox Studios are collaborative spaces designed for teamwork and community-building. Employees will not be able to use them for solo work.

Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • KotlinLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
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What are Dropbox Perks + Benefits

Dropbox Benefits Overview

We’re proud to offer benefits that help all Dropboxers take care of their holistic selves, so they can keep flowing at work.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
In addition to our Unlimited Vacation Policy, Dropbox also has one companywide PTO day a month
Paid Volunteer Time
Sabbatical
At Dropbox, this is called 'Recharge'
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We began a new 'Perks Allowance' in 2021 when we went Virtual First. Dropboxers are provided a generous individual allowance to spend on what perks really matter to them while at home- whether that's wellness, caregiver support, productivity, ergonomics, learning, food services, afterschool programs for kids, or something else! Read more here: https://bit.ly/3uM0gG3

An Insider's view of Dropbox

How would you describe the company’s work-life balance?

In the first time in over a decade, I’ve been able to actually have work life balance and to develop healthy habits because of Virtual First. My commute time is now filled with a morning workout and the end of my day now looks like being able to cook for myself. I also was able to move closer to family, which means the world to me.

Caitlin

Diversity Program Manager

What's the biggest problem your team is solving?

In a world that’s radically shifting virtual, it’s exciting to be at a company aiming to solve a lot of the problems at the crux of the transition. I’ve been working on projects that help small businesses using Dropbox collaborate and improve their overall user experience.

Micah

Software Engineer

How does the company support your career growth?

Dropbox has provided me a great opportunity to work with some of the top talent in the industry. The amount of creativity and innovation I have been apart of has been amazing. Whether you’re an individual contributor or a VP, Dropbox provides amazing opportunity, training, and support for your career.

Latane

Head of Physical Infrastructure

What is your vision for the company?

I see the 40-hour office workweek becoming a thing of the past. Employees will escape grueling commutes and gain more control over their day. The workplace will now be wherever work happens, and the workweek will be whenever work happens best for each person. We'll grow stronger as we integrate dispersed talent with diverse perspectives.

Drew

Co-founder and CEO

How does the company support your career growth?

There’s always an opportunity to pivot and learn new skills or internally transfer to a team that’s outside your normal scope of work. The humility and empathy that Dropboxers have is unlike anywhere else I’ve worked. There’s always going to be someone on the other side willing to bring you in on a project or mentor you.

Mack

Content Marketing Operations

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