Chewy
We're on a quest to help people connect through pets.
Bellevue, WA

Senior Product Manager, Segmentation at Chewy (Bellevue, WA)

| Bellevue
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Our Opportunity:  

Chewy is seeking an Senior Product Manager to lead customer segmentation in the content platform team in our Boston, Seattle, or Minneapolis office.  The team mission is to make Chewy the most trusted and convenient online destination for pet parents by providing pet parents with the most relevant and dynamically targeted content in an optimized way. You will own the segmentation platform and work with a team of data scientists to define and develop ML-based segments and capabilities that will shape customers’ experience as they browse through Chewy’s site and apps.  You will own a roadmap and will collaborate with Data Science, engineering, business and other product teams to identify use cases and scale customer segmentation across Chewy. 

What You’ll Do: 

  • In this high impact role, you will have the opportunity to shape and improve customer experience across the site by providing the capabilities to deliver relevant and helpful content 
  • Develop the vision, strategy, and roadmap for segmentation capabilities across Chewy. 
  • Use your customer first mindset to deeply understand Chewy’s customer base to guide the development of customer segments and segmentation capabilities.  
  • Exhibit a strong sense of ownership, bias for action, and superior communication skills; be willing to roll up your sleeves to get the job done  
  • Cultivate and maintain a positive, inclusive, and upbeat culture that brings out the best in people. 
  • Monitor performance of your product(s) and measure impact of product enhancements; communicate impact clearly across the organization and use to drive prioritization.  
  • Communicate product strategy and status to key stakeholders across Chewy. 

 

What You’ll Need: 

  • BA/BS degree in Finance, Computer Science, Business, Engineering or similar discipline 
  • 6+ years of experience, 3+ in eCommerce/Adtech/Marketing product management.   
  • Demonstrated ability to conceptualize, develop, deliver, and scale high-impact products or services for eCommerce or B2C channels that deliver measurable customer & business benefit. 
  • Excellent analytical skills with demonstrated experience turning data into actionable insights. 
  • Experience in working on ML-driven products.  
  • Strong interpersonal skills with a positive, people-oriented attitude 
  • A history of owning, developing, and communicating long-term vision and goals that drive strategies for a portfolio of products 
  • A proven ability to manage multiple workstreams in parallel and to effectively prioritize competing priorities in a fast-paced work environment 
  • Ability to evaluate risks and make data-driven decisions independently 
  • Position may require travel 

Bonus: 

  • Fluency in SQL and/or Tableau 
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected] 
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).
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Where we are

Bellevue, WA

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • VueJSLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • GRPCFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • VerticaDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
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    • PhotoshopDesign
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    • ConfluenceManagement
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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Black Team Members @Chewy LGBTQ+ @Chewy Women @Chewy Military/Vets @Chewy
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

An Insider's view of Chewy

What’s the vibe like in the office?

Fast paced! We work in "doggy-years" here. It's a place where talent and hard work is valued and where team members can think big and can bring their dreams to life.

Greg

Senior Technical Recruiter

What projects are you most excited about?

I'd say our new onboarding program, which educates and immerses Chewy’s new hires in our business, mission, and Operating Principles. I hope new Chewtopians walk away from our revamped onboarding experience with a deeper understanding of what makes Chewy special and that it helps them build connections with their fellow new team members.

Victoria

Senior Talent Manager

What are some things you learned at the company?

Creating a work environment that is accessible to everyone attracts a diverse talent pool and unlocks talents and skills that might not be available otherwise.

Mark

Sr. Accessibility Program Manager

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.

Mike

VP, Software Engineering

What’s the vibe like in the office?

My favorite Operating Principle here at Chewy is “Debate Openly, Commit Fully.” It makes me comfortable having passionate disagreements with my coworkers about a project when appropriate, knowing that we can have a (zoom) beer later that day and feel OK about it. Every company strives for that culture, and it's a part of our DNA at Chewy.

Zack

Senior Product Manager

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