Expedia

Expedia’s Travel Partners Group is redefining partner experience for the travel industry.

We are looking for a rockstar Senior Product Manager to help define the next generation of partner experiences that will revolutionize travel by focusing on automation and intelligence!

In this role you will drive end-to-end experiences for Expedia’s partners, focused primarily on our lodging business. The lodging business is key to our company. It impacts almost every brand and partner in Expedia Group’s B2C and B2B portfolio. You will envision and build partner experiences based on Data Science and Machine Learning. You will create strategy and roadmaps, evangelize them across the organization, and build a portfolio of products to help propel us to the next level of experiences!

What you’ll do

• Use data, customer insights, and market research to build a compelling vision and strategy for improving partner experience through automation
• Define an iterative roadmap and backlog for reaching your vision while driving maximum business value. Establish metrics for measuring product success
• Clearly articulate plans with impactful user stories, problem statements, and process/system diagrams
• Partner closely with UX, engineering, operations, and business teams to craft solutions that satisfy customer experience, business, and technology goals

Who you are

• You bring an entrepreneurial spirit to your work, with a strong bias for action and the skill to seamlessly navigate through ambiguity and change
• You are a skilled communicator with a knack for listening and the prowess to present complex information clearly and concisely to varying audiences
• You enjoy digging into data to uncover new customer and business insights and use data to drive your roadmap
• You excel in working with multi-functional teams and people and have an ability to build strong working relationships across different areas of the business
• 7+ years of experience crafting software-based customer solutions in product management or program management at software companies
• Bachelor's degree in Business, Engineering, or equivalent required. MBA is a plus

Why join us

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.

Whether you're applying for roles in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground, so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.