Senior Product Manager

| Seattle
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The Role

Knock is seeking a dynamic senior product manager who knows how to ship great products and deliver exceptional value to customers. In this role you will have the opportunity to support one of the most important business drivers at Knock. You will sit in between the business, customer and engineers to support and improve our insights & analytics, partnerships, and additional products on the Knock roadmap.

The Team 

The Product and Engineering teams consist of 40 talented and passionate team members, working to make Knock the premier software product in the Multifamily real estate industry. The Principal Product Manager will sit in between the business, our customers and engineer and will focus on building out our existing ecosystem while also supporting the expansion of our product portfolio here at Knock.

The Company

We started Knock to solve problems we faced ourselves. One of those problems was that the process for renting an apartment hadn’t evolved at the same pace as technology. It was disorganized, time consuming, and frustrating. It seemed landlords were stuck in the past and didn’t understand how to use technology to their advantage. But the problems and solutions seemed obvious to us, and we had a vision for what a better experience should be. After validating our insights with a few early customers (who became investors) we got to work partnering with real estate companies to deliver on turning that vision into reality.

Five years later, we have helped our property management customers find apartments for millions of renters. We’ve developed an industry-defining SaaS platform, an intelligent front office platform providing the productivity and business intelligence tools needed to maximize occupancy, rent growth, and customer satisfaction at every community. Our customers trust us to deliver the consumer experiences and business applications that are essential to their bottom line. The proof is in our 10x revenue growth over the past two years, in addition to our numerous industry awards.

In March of 2019 we announced we raised a $10m Series A round to continue to accelerate growth and product development, led by Madrona Venture Group: https://www.geekwire.com/2019/madrona-leads-10m-round-knock-crm-communications-service-apartment-landlords/ 

In January 2020 we were honored to receive recognition as one of Seattle’s Best Small Companies to Work by BuiltIn Seattle: https://www.builtinseattle.com/companies/best-small-places-to-work-seattle-2020

In May 2020 we announced we raised a $12m Series B round to continue on the path of growth, led by Madrona Venture Group, with partners from Lead Edge Capital and Seven Peaks Ventures:https://www.geekwire.com/2020/product-built-times-like-seattle-startup-knock-raises-12m/

Our Values

To be successful and recognized as a high performer at Knock, you should naturally encompass our core values: Determination, Excellence, Trust and Community. We take these behaviors seriously and expect everyone to bring a positive Knockstar attitude with them to work every day.

At Knock, we have a #oneteam philosophy. A big part of bringing new capabilities to life is to continue to bring in exceptional talent that works together toward a common goal. We’ve been incredibly fortunate to build an amazing team that delivers real value to our customers each and every day. We can’t wait to hear from you!

Day - To - Day

  • You will support our customer relationship management such as defects, enhancement requests
  • You will own our syndication product, working closely with our Director of Partnerships to continue to build out our ecosystem
  • Cross functional alignment on product priorities, specifically on the consumption of our analytics that provide value to our customers
  • Work closely with the dev team to drive more automation
  • Product planning. You will work with leadership, designers, and tech leads to define and take ownership of the syndication / analytics road map

Basic Qualifications

  • 7+ years of Product Management experience in technology
  • Deep API knowledge 
  • You love speaking with customers and learning new ways to deliver them value
  • Analytic experience 
  • General business knowledge
  • Start up experience

Why You'll Love It Here

  • 100% medical, dental, and vision coverage for full-time employees
  • Flexible time off & paid holidays
  • 401k to help you save for the future
  • Stock options
  • We like to do fun things together! (Virtual for now!) Conferences, off site retreats, and happy hours.
  • Parental leave program
  • Gym Membership (On hold due to COVID-19)
  • Whatever mode of transportation you use - we got you covered!
  • Employee referral bonuses to encourage the addition of great new people to the Knock team
  • Plus free lunch on Fridays! (Will pick this back up when we are back in the office)

At Knock we don’t discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Location

Ballard is a hip waterfront neighborhood with trendy restaurants, indie shops, bars and craft breweries centered on historic Ballard Avenue.

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