Senior Product Manager

| Seattle | Remote
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Our mission is to deliver high-quality primary care that is accessible, convenient and affordable for all. Every single day you’ll be working on challenging problems with an exceptional team to profoundly transform primary care and improve people’s quality of life.
 
This role allows you to work from anywhere you choose across the U.S. (excluding U.S. territories), with the flexibility to work from the Seattle HQ office as often as you’d like. Please note that no matter where you are located, all employees should be available during our core working hours from 10 am to 4 pm PT Monday through Friday.
 
While this role is listed as a senior position, the hiring team is open to bringing on a mid-level program manager with the right experience.
 
Your role and impact

98point6 has gone through a period of significant growth, and based on recent success is now delivering primary care to some of the largest and most important companies in the healthcare industry, including health plans, health systems, employers, major retailers, laboratories, device makers and others. As Senior Product Manager, you will be responsible for leading our product offer in one or more industry segments or channels.

You will synthesize and communicate customer requirements to your 98point6 colleagues and develop roadmaps to satisfy the needs of your channel(s). You will partner with the Product Managers and other colleagues responsible for specific investment areas to get the right software built. You will support the Commercial team in Commercial meetings and requirements gathering and help with Requests for Proposals (RFPs), Requests for Information (RFIs) and contracts. You will also make business deals with third-parties in support of product initiatives.

An essential part of this role is identifying common requirements that satisfy the needs of multiple customers, rather than developing one-off solutions for single customers.

Responsibilities
  • Collaborate with Product Engineering, Commercial, and Marketing colleagues to define a product offering and roadmap that allows us to quickly increase business 
  • Partner with Product and Engineering Managers who are responsible for building technical capabilities to ensure that we understand customer requirements and expectations and that we are building the systems necessary to support them
  • Articulate our competitive position
  • In partnership with sales-focused engineers, help Commercial team colleagues win new customers and provide your product expertise in responses to RFPs, RFIs and custom integration requests
  • Communicate closely with teams across the organization—including Engineering, Product and Commercial teams—to ensure on-time delivery of external commitments
  • Ensure that Commercial team colleagues are aware of our current capabilities and have visibility and influence into our product roadmap
  • Support the Commercial Marketing team in creating and updating client-facing materials to use with prospects
  • Provide executives and other senior leadership visibility into our progress with this channel as it relates to our product capabilities
  • Develop strong relationships with relevant stakeholders by setting expectations, delivering solutions and gathering feedback
Qualifications
  • 5+ years product management, program management or related experience
  • 3+ years experience working with external customers
  • Experience synthesizing requirements and developing scalable solutions that meet the needs of multiple business customers
  • Excellent written, verbal and presentation communication skills
  • Resilience and flexibility
  • Ability to efficiently gather and integrate information, distill and synthesize requirements and summarize conclusions
  • A customer-facing orientation, with the ability to build strong, productive relationships
  • Passion for expanding healthcare access and meeting customer needs
  • Prior experience in the healthcare industry working with health insurance plans or health systems

98point6 provides equal employment opportunities to all without regard to race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information or other protected status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Location

From 360° mountain, water and downtown views, to restaurants, bars and public transportation within blocks, our Seattle headquarters is hard to beat.

An Insider's view of 98point6

How would you describe the company’s work-life balance?

There has never been a time where I have to choose work over family and friends while at 98point6. Our core hours, generous benefits and supportive leadership creates a flexible environment that enables “life” to happen, while also making our time in the office very productive.

Stephen

Senior Manager, Clinical Operations

How do you collaborate with other teams in the company?

At 98point6, we are all aligned to the same overarching goals. That, as well as the open, communicative and trusting environment has been key in getting things done when a project has different priorities across teams.

Marilyn

Product Manager

How has your career grown since starting at the company?

The culture at 98point6 encourages continuous improvement both technically and professionally. Over the past year, I’ve had the incredible opportunity to pursue paths I’m interested in that has allowed me to grow from being a senior engineer focused on service architecture, to a newly appointed director focused on team development.

Christy

Director of Product Engineering

How do your team's ideas influence the company's direction?

The legal team at 98point6 is an active collaborator in all company initiatives—helping teams navigate our highly-regulated industry. We partner with the product, engineering, marketing, finance and clinical operations teams to review, brainstorm and recommend solutions that will help support our company as we continue to grow and innovate.

Jayda

Associate General Counsel

What makes someone successful on your team?

My team is responsible for training our incredible group of physicians on best practices to deliver care via text. Because of that, success on our team means being willing to constantly improve our methods and join in on collaborative conversations to help ideate new and innovative ideas to deliver a best-in-class training program.

Shane

Senior Manager of Training

What are 98point6 Perks + Benefits

98point6 Benefits Overview

98point6 has a competitive benefits package including health & wellness benefits, a transportation stipend, 401k matching, and a generous parental leave policy. One of our favorite benefits is that our office closes for the last two weeks of the year which allows our employees to refresh during the holiday season and come back ready for the new year.

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 18 weeks of parental leave for the primary caretaker. 98point6 also provides 10 weeks of leave for the secondary caretaker.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Lunch and learns
98point6 hosts Diversity, Equity and Inclusion lunch and learns which cover health equity and social justice, including the history of racism in medicine, racial and gender equality and LGBTQ+ rights.
Promote from within

Additional Perks + Benefits

We know work—and life—look a little bit different nowadays, but we’re committed as ever to continue building a culture that supports our employees wherever they are during this time. This includes a weekly COVID-19 Q&A with 98point6 Chief Medical Officer, Brad Younggren, MD, home office reimbursement, holistic health reimbursement and
virtual team-building events and social activities.

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