Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
 
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
 
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

Role: 

We’re applying disruptive thinking about the way people work to Security Operations. We innovate the experience to enable efficiency and improve job satisfaction for security analysts, threat hunters, vulnerability managers, and CISOs. Our solutions integrate security operations data and processes with the broader IT and risk community so that the right fixes and improvements happen efficiently. 

We are seeking a Senior Product Marketing Manager to drive messaging and sales tools to help our sales teams and partners pervay to our prospects and customers how and why they should embrace our Security Orchestration, Automation, and Response (SOAR) and Risk-based Vulnerability Management (RBVM) solutions. We need an action-oriented self-starter who can thrive as an individual contributor, enable the success of the security product marketing team, and collaborate throughout our matrixed organization to deliver on the messaging and tools that drive value for the Security Operations solutions. 

What you get to do in this role: 

• Define and execute product marketing deliverables and thought leadership programs —including but not limited to product launches, technology partner programs, and sales enablement and awareness materials for ServiceNow Solution Consultants, partners, and customers 

• Develop compelling product and solution messaging and cascade it into all product marketing deliverables and thought leadership programs 

• Lead product marketing programs that effectively educate sales teams and partner organizations about product details, messaging, sales tools and collateral, pricing, and release schedules 

• Plan the launch of new products and releases and manage the cross-functional implementation of the plan 

• Develop customer success relationships and build a portfolio of happy customers that can be used as Sales references and public Case Studies, as well as in user groups and events 

• Partner with product management to achieve a shared understanding of the security market and desired product direction for ServiceNow. Engage in the release planning process, providing input based on market experience, customer engagement and research. 

Qualifications

In order to be successful in this role, we need someone who has: 

• Bachelor’s degree, MBA preferred 

• 8+ years of experience in product marketing or product management 

• Domain knowledge and experience with security products, ideally SOAR or vulnerability management 

• Very strong written and oral communication skills (samples will be requested) 

• Excellent team and cross-functional collaboration, listening, and influencing skills, wielded with humor and humility 

• Excellent judgment about what matters, with ability to multi-task, juggle, and prioritize 

• Initiative and enthusiasm to learn and contribute outside core role 

• Ability to turn plans to outcomes with minimal direction through strong project management 

• Calm, confident demeanor and work ethic to perform exceptionally in a fast-changing, distributed, and unstructured work environment 

• Visual thinker with excellent Powerpoint and Word skills

Travel: 

• Up to 10% annually (post-COVID) 

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology, creative marketing, and talented developers in the business. 

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.