Senior Technical Product Manager

| Seattle
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Do you enjoy the software and IT systems management space, but find yourself looking for a change? Maybe you’re a system administrator looking to pivot in your career; or you’re an experienced Product Manager looking to apply your knowledge of Office 365, Exchange, Azure, PowerShell, Linux, Windows or AWS s in a software product environment? If so, this may be the role for you!

At SkyKick, you’ll quickly discover the intersection where passion meets impact. Whether you’re located in our Seattle headquarters or one of our four global offices, every individual is valued and part of the SkyKick family.

What You’ll Do

SkyKick’s platform of cloud-enabling applications are at the core of our company. Our Product Team currently needs a Senior Technical Product Manager with a mature background in the technical aspects of the Product Space. We are looking for someone who has relevant experience in IT platform management/administration. As the Senior Technical Product Manager, you are the product and business owner responsible for driving innovation. You’ll have the rare privilege to own the vision, strategy, roadmap, and growth for new and existing products. You’ll also drive cloud enablement solutions adoption within our target markets measured by penetration, revenue, and share of wallet.

For new products, you’ll formulate the initial product vision and definition based on market understanding and customer needs. For existing products, you’ll deliver iterative versions of the product with our talented engineering team to move through MVPs, to beta to a fully functional solutions that grow a recurring revenue stream from our channel of partners.

If you are one of those special product managers that have the horsepower, creativity and strategic acumen to synthesize a deep understanding of partner needs and the market landscape, into a rich product experience that generates significant value, this is the role for you. This position will have considerable impact and influence on our product direction, partner experience and company strategy. 

This position reports to the Senior Director of Product Management.

Who You Are:

  • You will be the product owner for the team. You’ll advise on and drive the feature requirements, definition and prioritization with our engineering team
  • You will be the product champion and customer advocate. Evangelize the product both in and outside of SkyKick. Think and act as a business and technology advisor
  • You’ll drive the research and customer insights and understanding to deeply understand customer needs and pain points to translate those into product opportunities
  •  You will own and define the product strategy and vision based on your understanding of partner needs, market, competitive situation, and SkyKick’s corporate goals
  • You will listen, empathize, and the leverage your analytical abilities to focus what you hear into product insights and actions
  • You’ll define and help manage product KPIs and goals.
  • You’ll be the subject matter expert for product needs and how partners interact and experience the product throughout their journey with us.
  • You will be focused on SkyKick’s competitiveness. You’ll be responsible for ensuring SkyKick’s competitors remain in the shade.
  • You’ll work with our technical writing and marketing teams to create documentation, marketing content and go-to-market deliverables
  • You will work with the team on processes to make the development process efficient, predictable, high quality and enjoyable
  • You are a quality champion. You’ll create measurement tools and processes to monitor quality and drive product and system improvements
    • Create and manage customer feedback tools
    • Define and set up monitoring of internal metrics to understand where we’re succeeding or need to improve

The Expertise You’ll Bring:

  • You have advanced-level experience administering a combination of Windows, Linux, Azure, AWS, and Office 365 environments, and advanced-level PowerShell expertise
  • You are creative and have sound business acumen.
  • You are experienced in influencing and will be able to affect the product direction, partner experiences and overall company strategy.
  • You have 5+ years of cloud and/or enterprise software product management experience.
  • You will have strong technical knowledge ideally with a technical degree in Computer Science as well as a deep business understanding with an MBA or related education.


Who We Are:

We’re on a mission to help IT partners be more successful in the cloud, and we’re just getting started. Our products are 100% partner channel focused and have helped over 20,000 global partners build successful cloud businesses by making it easy to migrate, backup, and manage their customers in the cloud.

We offer a competitive salary, strong equity package, awesome health care, all the usual startup amenities, and a great foosball table. Most importantly this is a great opportunity to make an impact and build something big with a successful and seasoned team. If you’re a strong team player and have been waiting for the right opportunity to do something revolutionary and make a huge impact, we’d love to hear from you.

SkyKick is an Equal Opportunity Employer

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Location

We sit in Lower Queen Anne, blocks from the Space Needle and steps away from the Queen Anne Beer Hall.

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