Senior/Principal Product Manager, Core Services

| Seattle
The Role
Outreach is transforming how companies engage with their customers. As a Senior Product Manager (Core Services/Platform), you will drive strategy and execution to scale and evolve the Outreach Platform. You will enable new capabilities on data integration, data modeling, data workflows, and extensibility that drive the core Outreach product experiences. 

In this role you can expect to:

  • Drive the data management and modeling for Outreach Core Business Objects - defining the vision, strategy, and roadmap for the area
  • Partner with engineering to build and maintain a roadmap around our prioritized backlog to serve our end users
  • Own usage instrumentation, monitoring, analysis and reporting of your area
  • Lead product discovery and roadmap sessions with key prospects and customers
  • Work with partners in internal Sales, Onboarding Success, Customer Success and Technical Success teams to ensure the strategy and roadmap caters to the needs of our customers, ensuring customer value and retention
  • Lead our product release cycles end-to-end collaborating closely with senior peers, internal cross functional teams, GTM team, and external customers

Basic Qualifications:

  • 6+ years of experience building great products, including responsibilities driving prioritization, trade-offs, and timelines
  • High intellectual horse-power, deeply analytical, high EQ, curious, process oriented. Knows the art (user love) and science (metrics based growth) of product management
  • Knowledge of data modeling, data management and CRMs. Experience building scalable platform systems.
  • Strong technical aptitude and ability to work with both internal and external consumers of the platform
  • Strong people skills; can hype up a team rally behind a common product mission
  • Ability to define long-term business strategy, and drive impact on short-term product goals
  • Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others
  • Deep understanding of customer needs, and strong motivation to tackle their problems. Demonstrated technical proficiency and effectiveness working closely with engineers
  • Strong skills around cross-functional collaboration, influence, and communication
  • Strong analytical abilities and prior experience with building business cases, data analysis, and problem-solving

Preferred Qualifications:

  • Experience working with CRMs and Sales / Revenue Ops preferred. Ideally even built product integration with a Sales, Marketing, Analytics and/or BI platforms
  • Built, managed and maintained a product line in a related GTM motion in B2B/SaaS application stack
  • Bachelor's degree; MBA or related graduate degree preferred

Why You’ll Love It Here
• 100% medical, dental, and vision coverage for full-time employees
• Flexible time off
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen
• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • Elixir Languages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • MySQLDatabases
    • RedisDatabases

Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Culture
Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Outreach offers amazing groups such as OWN (Outreach Women's Network), Gals & Sals, and a Diversity & Inclusion committee that offer networking and development opportunities, and host fun events.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
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