Sr Product Manager, Partner Integrations (Contract Assignment) at Accolade

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Company Description

Accolade at a glance…Accolade is a personalized health and benefits solution that dramatically improves the experience, outcomes and cost of healthcare for employers, health plans and their members. With a unique blend of compassionate advisors, clinical experts and intelligent technologies, we engage individuals and families in their health, establish trust, and influence their decisions at every stage of care. Accolade connects the widest array of personal health data and programs to present a single point of contact to the most effective health and benefits resources, while coordinating with providers at every step. Accolade consistently achieves 70 and higher Net Promoter Scores, 98% consumer satisfaction ratings, and up to 15% employer cost savings. Accolade has been recognized as one of the nation’s 25 most promising companies by Forbes, a fastest-growing private healthcare company by Inc. 5000, and is consistently rated a Top Workplace across the country. For more information, visit

Job Description

As a member of Accolade’s product management organization, you will be responsible for coordinating, executing and delivering on the partner and vendor integrations roadmap. You will collaborate with internal (sales, marketing, engineering) and external stakeholders (customers, vendors and partners) to to define, coordinate and execute on, partner integrations that strengthen the ecosystem and enhance the digital experience for Accolade users. A relentless commitment to revolutionizing healthcare and excitement to take on new challenges is a must. We want someone with the talent, creativity and leadership to take Accolade into the next chapter.

A day in the life…

  • Own the the coordination, excecution and delivery of the product roadmap and backlog. Make tough strategic and tactical prioritization decisions while helping the company think long-term. Build trust with stakeholders by maintaining a clear, accurate roadmap.
  • Breakdown work into manageable components, delivering incremental value to our customers and users.
  • Collaborate with engineering leadership to ensure alignment on resources, scope, and priorities in order to ensure timely and high quality delivery against the product roadmap.
  • Collaborate with partners, vendors and customers on planning and execution of integrations. 
  • Own the metric measures (KPIs) used to define success for partner integrations. Make measures visible to all stakeholders and interpret them into actionable conclusions.
  • Collaborate across teams. We win or lose as a company. Product managers play a critical role in creating alignment between engineering teams, clinical leadership, process teams and stakeholders. A collaborative attitude is essential to the job.
  • Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction.


What we are looking for…

  • BA/BS in Computer Science, experience with employer benefits systems, some related technical or scientific field and/or MBA.
  • Strong technical skills, with a solid understanding of, and experience with, APIs.
  • Ability to understand technical designs, challenges and risks.
  • 5+ years of product management or equivalent experience with demonstrated ability to discover opportunities, and then define and deliver products.
  • Strong program/project management skills. Must be able to organize internal teams while also driving external partner team. This includes end-to-end management and working cross-functionally with clinical process, data and applications teams.
  • Hands on experience in agile software development.
  • Background or experience in healthcare, employer benefits, and/or working in complex content management environments.
  • Experience with healthcare, and/or enterprise, ecosystems is preferred.
  • Strong data and analytics background.
  • Strong technical abilities. You are intimately familiar with SaaS development practices used to build and deploy modern software applications.
  • Prior experience with healthcare application providers and strong experience of healthcare technology marketplace.
  • Exceptional written and oral communication and presentation skills.
  • Demonstrated ability to lead multidisciplinary teams and projects using agile methodologies and embracing a lean start-up philosophy.
  • Strong customer and stakeholder empathy. You must be not only the voice of the customer, but at various times the voice of marketing, finance, engineering, support, operations and partners. You must be able to channel many points of view.
  • Understanding of the technical architecture of complex and highly scalable web / mobile applications products.
  • Domain expertise in application lifecycle management, continuous delivery, launch/deployment, devops, application development, web application operations, PaaS, IaaS, cloud services.
  • Successful startup experience and / or scaling a business is strongly desired

Who You Are:

  • Data driven decision maker with strong organization and analytical capabilities. You excel at using quantitative analysis to inform the product direction and influence stakeholders.
  • Fantastic collaborator, team player, negotiator and influencer.
  • Highly communicative, self-starting individual who maintains a fast fail entrepreneurial spirit.
  • Amazing ability to handle ambiguity effectively and oversee multiple projects at once.
  • Comfortable working and collaborating with operational and clinical teams, data architects, and engineering teams.
  • Excited about continuous improvement and driving process improvement into technology.

Additional Information

What is important to us
Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:
We find joy and purpose in serving others
Making a difference in our members’ and customers’ lives is what we do. Even when it’s hard, we do the right thing for the right reasons.
We are strong individually and together, we’re powerful
Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.
We roll up our sleeves and get stuff done
Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.
We’re boldly and relentlessly reinventing healthcare
We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time.

All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement


Located in the heart of Downtown Seattle we're steps away from all the city has to offer (sweeping views, restaurants, public transportation, etc.)

An Insider's view of Accolade

What’s the vibe like in the office?

Someone in our office hacked into the white noise machine speakers and installed a Slackbot to play music from Spotify where anyone can add to the queue. We start it every Friday afternoon and it's amazing.


Sr. Director Product Management

What does your typical day look like?

We’re talking to people who are searching for ways to create value both for their employees and for their cost centers. Normally, in other companies, you are pitching something that either saves time or money. Here, we are spreading the word about something that can profoundly change or save lives. Who wouldn’t want to do this kind of work?


Sr. Demand Marketing Manager

How has your career grown since starting at the company?

Nothing beats the culture here. You have people who can help you grow and contribute to the best of your abilities- that is the best thing about Accolade. I started as an Intern and now am a Business Intelligence Developer!


Business Intelligence Developer III

What is your vision for the company?

We have an opportunity to change the way consumers experience the healthcare system that's really not working in their favor. Healthcare is complicated, anxiety-creating, and it's too expense. Our service has an opportunity to make life better for the consumer, drive costs down for the business, and actually make people healthier.



How do you collaborate with other teams in the company?

I love how cross-functional Business Development is, because it allows us to work with so many different constituents across the business. Accolade is a talented yet humble team, where trust in each other is paramount. In this culture, I watch people to reach their greatest potential without feeling alone in the face of exciting challenges.


Sr. Director Business Development

What are Accolade Perks + Benefits

Volunteer in local community
We are encouraged to volunteer through a variety of company sponsored events, such as A Day On, Not a Day Off, our annual MLK Day of Service and by using our additional PTO day of volunteerism.
Partners with Nonprofits
Eat lunch together
Intracompany committees
We have spirit, wellness, philanthropy, and recognition committees which are cross-collaborative throughout the entire company.
Daily stand up
Open door policy
From our CEO, across to the rest of the org, not a single personal office exists in any Accolade location- we have open facilities ripe for cross-collaboration.
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
We have a homegrown idea management program called "Bold Ideas," a team who owns the "Innovation Loop" roadmap, as well as various Designathon and Hackathon activities.
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
We empower each other by creating an inclusive environment & living our values out loud. We embrace differences & value diversity of thinkers & thought. We are Accolade & we are changing healthcare
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We also offer an option to add a Health Savings Account (HSA).
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
We offer employees Paid on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
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