Company Overview

Navigating Cancer is the pioneer in patient relationship management software and services for cancer care. The company has developed the first patient-centered oncology platform that improves the care delivery model for patients, providers, pharmaceutical manufacturers, and payers. By putting patients at the center of their care, providers become economically viable in value-based payment models, payers and at-risk providers reduce the total cost of cancer care, and pharmaceutical manufacturers improve medication adherence for their life-saving treatments. Most importantly, patients receive a holistic service offering to support their individual goals and preferences.

The company is backed by industry-leading patient satisfaction ratings and currently supports over a million patients, thousands of care providers, dozens of pharmaceutical manufacturers, and several payer models nationwide to lower costs, improve patient satisfaction, and drive better outcomes.

Job Summary
As a Senior Product Manager for Patient Education, you will be responsible for the delivery of personalized patient education that increases medication adherence and improves patient outcomes and quality of life. You will work closely with other product managers and our design team, along with commercial, operations, and engineering leads to execute on a variety of product and program initiatives to meet business objectives. You will seek out and interpret customer and data insights; define, scope, and validate product priorities; and deliver successful solutions to our clinic customers, patients, and partners. Most importantly, you will be a key member of a rapidly growing portion of the business where your insights and initiatives will lead to the continued success of the company. 
 
Responsibilities 

• Partner with commercial team leads, data analysts, designers, and engineering leads to assess, prioritize, and execute on programs to improve patient outcomes through effective, personalized education. 
• Work with internal and external audiences to understand customer needs and opportunities, validate potential solutions, and support the effective roll-out of new capabilities when they are ready for release.
• Engage directly with pharma customers to understand their challenges and unique workflows and develop effective customer relationships to optimize the success of education and adherence programs, solicit feedback on new concepts, beta test new features, and/or develop impactful case studies.
• Gather customer, competitive, and market intelligence to identify trends, issues, and opportunities to improve Navigating Cancer’s products and services.
• Work closely with sales and marketing to inform communication strategies to grow the business and provide product support for the development of sales tools and other materials to enable continued commercial success for your products.
• Increase revenue by actively defining new opportunities as well as driving enhancements to existing offerings based on new and established pharma and clinic relationships. 
• Define, monitor, and analyze relevant product metrics to assess the success/impact of Navigating Cancer’s solutions and recommend opportunities to improve product performance.
• Define and work with engineering to deliver reporting to customers and partners that demonstrates the impact of Navigating Cancer’s solutions.

 
Qualifications 

• 3+ years of healthcare (ideally oncology) experience is required.
• 3+ years knowledge of and experience with patient-focused communication (particularly to HCPs and patients) and/or pharma initiatives.
• 5-7+ years of software product management experience in an agile development environment, with demonstration of increasing scope of responsibility and impact.
• Experience with healthcare operations, information technology applications, data integration and interoperability, analytics, or standards is a plus.
• Experience communicating effectively with design and software engineering teams.
• Experience working with customers or stakeholders to understand and refine product needs at all stages of product development.
• Passion for the mission of Navigating Cancer and a strong desire to impact an up-and-coming healthcare technology company while improving the lives of cancer patients.
• Outstanding oral & written communication skills; ability to build relationships and rapport with colleagues, customers, and stakeholders.
• BA/BS degree (or equivalent experience) is required. 

Why work here? 

We support thousands of healthcare professionals and tens of thousands of cancer patients every day. We help cancer patients get better care—and consider this a valuable and meaningful reason to come to work everyday. You get to work with leading technology, wear many hats, and contribute every day to our business success! Join us to help us grow and establish ourselves as a world-class business. We are lean, agile, and lightweight. We believe in each other, believe in our work, and have fun along the way.

This position is full time 100% remote with the option to come into the Seattle corporate office on a voluntary basis for local employees.

We offer competitive compensation, benefits and a fantastic work environment:

Base pay range:
$115,000/yr - $160,000/yr

- Flexible Work From Anywhere policy

- Employer subsidized medical, dental and vision 

- 401K + ROTH option

- Generous employee stock option plan

- Paid maternity/ paternity leave policy

- Bi-Annual Hackathons

- Educational stipend

Our Values: 

Work with Purpose. Work together to improve the lives of cancer patients. Collaborate with team members, have passion, enthusiasm and mission for the work that we do.

Act with Integrity. Communicate openly, be honest, follow through.

Be Agile. Discover creative solutions, welcome change. Adapt and pursue continuous improvement.

Seek Simplicity. Reduce complexity for our customers and patients. Simplify our products, our processes and our messages.

Strive for Growth. Constantly strive to achieve personal, professional, and company goals. Continuous reflection, learning and achievement.