Chewy
We're on a quest to help people connect through pets.

Sr Product Manager (Pet Health - AI) at Chewy

| Seattle
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Our Opportunity:

Chewy is looking for an experienced Sr Product Manager (Pet Health, AI) to define and execute the product strategy for Chewy’s Pet Health business with our team based in Seattle, WA.  As a product leader, you will define, develop, and create a clear vision for AI features that align with Chewy’s Pet Health business.  As an owner, you will create the North Star vision and develop both a short-term and long-term roadmap. This will include owning build vs buy decisions, identifying strategic partnerships, and accelerating time by building new capabilities/expansion opportunities while ensuring we continue to raise the bar for our customers. You will work cross-functionally across Product, UXD/UXR, Technology, Marketing, Merchandising, Customer Service, Operations, and Executive teams to create and build support for a shared product vision. You will also serve as a key customer advocate, ensuring the voice of the customer is embedded in key business decisions. This high-profile role will be pivotal in defining the next level of customer experience for Pet Health across all routes to market and has enormous opportunity for business impact.

What You'll Do:

  • Own End-to-End AI product roadmap and customer experience within the Pet Health vertical.
  • Think strategically and long-term; acquire a deep understanding of the pet health industry and be the subject matter expert (SME) for vertical you will own.
  • Understand the key features and functionality of the Chewy’s digital customer experience (across all of Pet Health), make build vs buy decisions, identify opportunities for optimization, new feature development, strategic partnerships and innovate on behalf of the customer.
  • Set the product strategy, prioritize features, build consensus, and coordinate feature releases and internal/external communications.
  • This is a heavy data driven effort, as such you need to be laser focused on the entire ecosystem of data to support customers, including understanding customer behavior/needs as well as business objectives; enable the team to transform that knowledge into product enhancements and new features.
  • Demonstrated ability delivering world-class UI.
  • Write detailed requirements and use cases/user stories and communicate them effectively with business stakeholders.
  • Collaborate closely with UX Design team on primary/customer research, ensuring new features meet customer and business needs
  • Work closely with key cross-functional stakeholders to ensure the vision aligns with broader company objectives
  • Monitor performance of the team’s initiatives and measure impact of product enhancements

What You'll Need:

  • 5+ years of progressive experience in product management with an emphasis on AI
  • Demonstrated ability to deliver results, innovate on the bleeding edge of technology, and manage a North Star vision, while executing on the minimal lovable product (MLP)
  • The ideal candidate will be able to demonstrate a high degree of ownership, customer obsession, accelerate time, highly efficient in making data driven decisions, think big, innovate on behalf of the customer see around corners, and can think through complex systems design solutions.
  • Strong written and verbal communication with the ability to influence Chewy’s executive team.
  • Experience developing short and long-term product strategy, defining detailed product requirements, prioritizing product roadmap, building and leading cross-functional teams, and working at a fast pace to deliver results.
  • Strong product management skills with demonstrated complex product launches, high attention to detail and situational fluency, ability to influence and motivate others, and perseverance to handle challenging business situations and make trade-offs at all levels of management
  • Experience working in an agile software development environment leveraging Scrum; track record of building productive relationships with engineering leadership
  • Candidate must possess a bachelor’s degree in Computer Science, AI, or related field, or equivalent experience.
  • Position may require travel

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected]

To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: Chewy Privacy Policy (https://www.chewy.com/app/content/privacy).

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected]. To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
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    • AngularJSFrameworks
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    • Microsoft SQL ServerDatabases
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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

Jobs at Chewy
15

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All Jobs
Data + Analytics
Dev + Engineer
HR + Recruiting
Operations
Project Mgmt
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Senior Cloud Engineer

Chewy
Seattle
2 days ago
+50
Our Opportunity: Chewy is hiring a Senior Cloud Engineer in Seattle, WA. As Chewy continues our journey into the public cloud space, we are seeking an engineer that will serve as a technical thought leader and SME for our public cloud (AWS) adoption. You will be a part of software engineering teams that build design and build infrastructure automation and services in order to make operating a large-scale distributed system simple, digging in and

Senior IAM Engineer

Chewy
Seattle
2 days ago
+50
The IAM Engineer will designs, develops, configures, and implements solutions to resolve complex and highly complex technical and business issues related to related to information security, identity management, user access authentication, authorization, user provisioning, and role-based access control. Provides end-user support as directed by management and works on multiple functions of high complexity. Identifies and recommends functional, technological and/or control solutions. May drive one or more projects as part of the Identity and Access Management team. Acts as a subject matter expert (SME) for one or more security, IDM, or risk management areas. May act as team-lead for other security or risk management personnel. 

Software Engineer -Supply Chain

Chewy
Seattle
2 days ago
+50
Chewy is looking for a Software Engineer to join the Supply Chain Technology organization in Seattle, WA This engineer will help develop and execute the services and functions for their team, and thereby help Chewy to accelerate technological growth and reach new customers. This is a high visibility and high impact role with influence that cuts across all of Chewy’s technology organization. The supply chain technology organization develops micro-services and tools that enable, support, and optimize processes and practices for order fulfillment, and inbound and outbound logistics. This role includes the development of new systems, and orchestrating the migration existing systems into micro-services. Further, this engineer will collaborate across the engineering organization to create best practices help to map the overall ecosystem for Chewy's service architecture.

Senior Software Engineer Java/Merch

Chewy
Seattle
4 days ago
+50
Chewy is hiring a Senior Software Engineer, Java for our Merchandising Platform team in Seattle, WA. This is a high-profile position that will have exposure across the entire business, influencing the vision and implementation of architecture, design and features for this critical business line. As part of a dynamic team, this role offers a tremendous opportunity for professional growth in the leading online pet retailer in the US. The role will allow you to act as an individual contributor as part of a team of strong engineers building services for Chewy’s Product Catalog Platforms. The role will have tremendous visibility in the technology & business organization of Chewy

Associate Director, Category Management

Chewy
Seattle
4 days ago
+50
Our Opportunity: Chewy is hiring an Associate Director of Category Management to lead our stellar Merchandising team in Seattle, WA. The Associate Director of Category Management will own the business growth strategy, category P&L delivery, and continuously assess products and services to stay ahead of the competition. The Associate Director of Category Management will be a team leader and mentor in a high-pace environment so clear and effective

Senior Executive Recruiter

Chewy
Seattle
5 days ago
+50
Chewy is seeking a Senior Executive Recruiter in Dania Beach, FL or Seattle, WA to attract and recruit world-class executive talent to our hyper growth company. As a strategist, thought leader, and subject matter expert in executive search, this role will work directly with C-level executives to help the business scale and recruit top leaders for executive Marketing roles..  The Sr. Executive Recruiter owns and executes Director to Vice President

Associate Director, Organizational Enablement

Chewy
Seattle
5 days ago
+50
Chewy is hiring an Organizational Enablement Assistant Director to join our Organizational Enablement & Compliance team. The OEM will be responsible for partnering with our Customer Service HR and business teams to enable change within the business in a compliant and accelerated timeframe. This position requires a results-oriented, high energy, dynamic individual with a passion for identifying areas of opportunity and creative solutioning. 

Director, Talent Acquisition Sourcing

Chewy
Seattle
1 week ago
+50
Chewy is hiring an Director, Talent Acquisition to lead hiring for our Sourcing team. This growing business is seeking a recruiting leader to lead a team of passionate sourcers on strategy, operations, and hiring delivery. The Director will be responsible for all aspects of building a a successful sourcing team - from designing recruiting strategy, effectively building and managing relationships with senior stakeholders, leading and inspiring a team, and achieving headcount targets and all KPIs. The successful candidate will bring a proven track record of building and innovating with high passion for creating and maturing a world-class sourcing team at scale.

Principal Software Engineer, Pricing Platform

Chewy
Seattle
1 week ago
+50
Chewy Merchandising Platforms department is seeking a talented and motivated Principal Software Engineer within our Core shopping experience division. As a Principal Software Engineer, you will lead in innovating, designing, building services and frameworks that enable pricing platforms to provide solutions for several business and technology initiatives. Delivering reliable and high-performance services and features at Chewy’s scale requires technical leaders with extraordinary expertise and boundless creativity. At Chewy, Principal Software Engineers are constantly innovating, developing frameworks, establishing governance and defining the architecture for our next generation platforms. They understand our business goals, collaborate with other leaders, innovate rapidly, delivering high-quality and high-value functionality.

Sr. Business Intelligence Engineer - Personalization/Recommendations

Chewy
Seattle
1 week ago
+50
We are seeking an individual with excellent statistical and analytical abilities, data engineering skills and importantly an uncanny knack and passion for turning qualitative analysis and observations into diagnostics and metrics. The successful candidate will be a self-starter and someone who thrives in a fast-paced and ever-changing environment, driven by a desire to innovate and move fast. You know and love working with business intelligence tools, can model multidimensional datasets, and can partner with customers to answer key business questions. You are analytical and creative, and you don't quit.

Sr. Software Developer Engineer in Test - III

Chewy
Seattle
1 week ago
+50
Chewy is looking for Software Development Engineers in Test (SDET) based n Boston, MA or Seattle, WA, Minneapolis,MN . In this role, you will help build the automated test infrastructure for one of the fastest growing e-commerce platforms!

Director, Talent Acquisition

Chewy
Seattle
1 week ago
+50
Our Opportunity: Chewy is seeking a Director, Talent Acquisition to lead our hiring function and act as a key senior leader driving the growth of Chewy in Seattle, WA. In this role you will work closely with the VP leadership layer, as well as the CEO, CFO, CTO, and the full C-Suite executive team and be an integral talent partner with senior leadership. You will lead the establishment, management, and oversight of end-to-end hiring – from

Recruiting Manager - Technical

Chewy
Seattle
1 week ago
+50
The Recruiting Manager is responsible for owning stakeholder relationships and strategically partnering with the business to drive hiring and lead adoption of best practices. Chewy offers an incredible product offering surrounded by exceptional employees and you'll be one of the key players in continuing our pattern of success by finding and hiring the best talent

Recruiting Manager, Data Science & Analytics

Chewy
Seattle
1 week ago
+50
Chewy is looking for a Recruiting Manager to join our team in Seattle, WA. This individual will partner with our Marketing team to recruit top talent in the Data Analytics space. This role acts as a full-cycle recruiter who understands how to source quickly and creatively, while always keeping candidate experience top of mind. The Recruiting Manager is responsible for owning stakeholder relationships and strategically partnering with the business to drive hiring and lead adoption of best practices. Chewy offers an incredible product offering surrounded by exceptional employees and you'll be one of the key players in continuing our pattern of success by finding and hiring the best talent. 

Senior Quality Assurance Program Manager

Chewy
Seattle
1 week ago
+50
Chewy is seeking an experienced Senior Program Manager - Quality Assurance to join our Customer Service team based in Seattle, WA. This critical role will help ensure Chewy continues to deliver the best possible experience for our customers when working with our front-line Customer Service Representatives.