Expedia

Do you care about understanding what customers are looking for? Passionate about unlocking key insights to power personalization for a global travel platform? The Customer Insights team is responsible for Brand Expedia's insight generation systems. Our data sets are used throughout the organization by teams to cater online experiences to the need of the customer and identify market segments that are worth engaging. By knowing our customers we drive richer experiences and realize greater value for the company.

What you'll do

• You will work with a dynamic development team that located in Seattle and Bangalore
• You will support squads that focused on solving customer problems by prioritizing work items, grooming stories and clarifying technical requirements
• You will communicate with key business partners and clients while maintaining platform governance
• You will program management for multiple migration initiatives as we move our consumers to next generation platforms
• You will look over feasibility studies for new partners who are wish to utilize our data sets and APIs
• You will run analytics to understand coverage, utilization and potential improvements that we can make to our data product

Who you are

• Familiarity with data management practices to source and publish information about customers to drive learning and insights
• Exposure to event driven systems and APIs to support analytics and real time personalization
• Understanding of machine learning concepts and data pipelines
• Drive continuous improvement and contributing towards process and organizational change
• Cares deeply about building a product to support personalization experience for customers

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.