Staff Technical Program Manager - Developer Platform
The Qualtrics XM Platform™ is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without.
Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best work of your career.
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The Challenge
As the Technical Program Manager for our xFlow product teams (https://www.qualtrics.com/xflow), you will drive the engineering efforts for innovative new xFlow capabilities. You will work across engineering, services, and business ecosystem organizations to drive execution and product requirement roadmaps. This opportunity will directly help further the mission of Qualtrics as a “System of Action”.
You will have a seat at the table in the highest prioritization conversations for the xFlow product roadmap and a front seat in helping drive that vision. As the product and organization continue to grow, there will be further possibilities for influencing a larger and broader portfolio of initiatives across Qualtrics, including helping with acquisitions.
A Day in the Life
- Launch owner for mission-critical xFlow platform
- Create and manage multi-quarter roadmaps that span across multiple engineering teams, including a seat at the table in terms of prioritization
- Define processes and gather data to identify platform gaps needed to empower 1st-party and 3rd-party developers to solve critical business problems
- Collaborate with strategic partner product and engineering leaders
- Own communications to various technical and non-technical stakeholders
- Own quarterly planning
Requirements
- Bachelor's degree or higher in Computer Science, related technical field, or relevant experience
- 8+ years of technical program/project management/software development experience
- Experience managing and successfully delivering large scale software development projects
- Experience architecting system-level solutions against defined business objectives
- Experience leading cross-functional teams to deliver projects with multiple dependencies and constraints
- Ability to communicate effectively and establish credibility with technical and non-technical stakeholders including executive staff
- Experience defining programs, writing detailed functional specifications and delivering projects that meet rapidly evolving business needs
- Has relentlessly high standards (is never satisfied with the status quo)
- Is able to dive deep and is never out of touch with the details of the business