The Role

One of the key assets we build at Outreach is a passionate ISV community - third party developers who extend the Outreach experience by providing functionality that integrates into our service. To do this, Outreach continues to evolve from being a product to being a software platform.

As the Product Leader for this area, you will:

1. Partner across the organization to drive extensibility at the UI level and externalize internal functionality as APIs

2. Build a strategy around how we ingest data and how we process it to build knowledge assets

3. Understand deeply the needs and motivations of developers and create SDKs, tools and content and events to engage them

4. Over time develop monetization models that drive a win-win with ISVs and Outreach

5. Hire and grow a team of world-class Product Managers to scale out this area

REQUIREMENTS:

• 10+ years as a Product Manager building enterprise software and platforms
• Hands-on experience helping craft great developer experiences
• Strategic thinker who is able to articulate the competitive advantage and craft a path
• Solid knowledge of the data science and machine learning landscape
• Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others.
• Strong skills around cross-functional collaboration, influence, and communication
• Ability to achieve clarity and drive focus in complex domains
• Strong analytical abilities and prior experience with building business cases, data analysis, and problem-solving.
• Bachelor's degree; Masters in Computer Science, MBA or related graduate degree preferred

Why You’ll Love It Here

• 100% medical, dental, and vision coverage for full-time employees

• Flexible time off

• 401k to help you save for the future

• Company-organized and personal paid volunteer days to support the community that supports us

• Fun company and team outings because we play just as hard as we work

• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)

• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents

• Employee referral bonuses to encourage the addition of great new people to the team

• Plus, unlimited snacks and beverages in our kitchen