About the team: 

RealSelf is a customer-obsessed company with a mission to create a world where every investment in modern beauty is Worth It. We help millions of people worldwide make smart, confident decisions by connecting our community of beauty enthusiasts to expert providers, products, and resources. Community engagement is at the heart of what we do.

Our Marketing Channels team includes paid, earned, and owned channels overall management, including in-house media planning and buying. Collectively, our channels are responsible for fueling the business by driving customer acquisition and engagement and adopting key initiatives (e.g., new category or services launches, driving event registration) through our channels via campaigns & programs that we manage.

About the role:

As Community Program Manager within our Marketing Channels team, you will bridge the gap between the on and off-platform RealSelf communities, cultivating our relationships with our consumer users to significantly grow and further engage the RealSelf community. You are passionate about the RealSelf brand and modern beauty overall. In this unique and meaningful role, you will serve as a chief evangelist and constant connector of our community to represent their voices and create alignment across the consumer marketing team. This includes opportunities to involve them further and drive shared value regularly and strategically (e.g., new product or service launches and trials, research & insights, collaboration including events, converting key community members into affiliates). 

You understand what it takes to build a community, manage communities hands-on, and know how to drive forward initiatives to grow our vibrant community. 

The Community Program Manager who joins the team must be customer-obsessed (your bar is high, really high) and have a passion for the beauty and aesthetics category. You may be the right fit if you are ready to bring your love of community management along with your smarts, tenacity, strong work ethic, positivity, and unrelenting drive to succeed. 

If this sounds like you, and you are ready to jump into a fast-paced, high-growth, dynamic tech environment- don’t miss this unique opportunity to manage the RealSelf community!

In this role, you will:

• Manage the development and execution of the RealSelf Ambassador Program (our community program name)
• Develop the RealSelf community and drive engagement using existing tactics and creating new ways to accelerate engagement across channels
• Manage and grow the RealSelf affiliate program (converting key community members into affiliates whereby they can potentially make money through RealSelf)
• Partner with marketing team members, including social, email, content, and paid marketing, to find and highlight RealSelf community stories
• Contribute to the development and activation of marketing campaigns
• Directly engage users and drive overall community growth
• Identify opportunities for improvement and advocate for greater efficiencies, best practices, and community-facing product improvements 
• Provide reporting and updates about community engagement, size, and health
• Coordinate influencer and affiliate agreements

Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

About You: 

You are passionate about RealSelf, our mission, and our team, both internal and external employee engagement and communities. 

You may be the right fit if you have: 

• 3-4 years of overall marketing program management experience, including a minimum of 1 year of community management
• Excellent written and verbal communication skills
• A strong ethic of collaboration
• Ability to set challenging goals and deliver real, metrics-based results. 
• Ability to prioritize the most important work, multi-tasking and managing time effectively in a fast-paced environment
• Bachelor’s degree or equivalent experience preferred

Other: A writing exercise will be required for selected candidates. A portfolio representing your work is welcome.

Travel: Occasional travel (

Work Environment:

This fully remote role is open to candidates in most states. Working remotely from a primary residence outside the United States is currently not permitted.

We believe in inclusiveness, equal pay, and giving back. With COVID-19 we have become a more remote and distributed workforce that understands the value of internal connections and collaboration across all teams. 

About RealSelf:

RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make the experience of choosing a procedure and connecting with the right doctor easy, personal, and trusted. Since 2006 our authentic reviews, unbiased ratings, and expert answers from board-certified doctors have helped tens of millions of people explore their options, from skincare to laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors, we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!

Check out our RealSelf Instagram account to keep up on company updates and learn more about at RealSelf.

RealSelf is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.