Director, Technical Project Management

| Seattle | Remote

About OpenMarket

We’ve got a pretty good thing going on here at OpenMarket. We’re leaders of a mobile industry that's transforming the way customer obsessed businesses communicate with their customers. Join our team: we're friendly, caring, weirdly tenacious, and fun.

 

The world’s biggest brands seek us out because we love finding ways to help them make their customers’ lives easier. It’s this obsession with customer experience that helps us develop software, technology and processes that competitors all over the world desire.

OpenMarket Culture

We’re seeking enthusiastic, collaborative and resourceful people from a range of backgrounds who know how to get things done. Success comes from our culture, diversity and dynamic global team so we value people who are authentic, take ownership, and deliver together. Does this sound like you?

About the Role

Are you a senior experienced leader with a technical project management background that enables you to engage and communicate across leadership levels, and a strong program management background that enables you to support and drive delivery? As the Director, Technical Project Management, you will build a PMO and orchestrate all of the moving pieces necessary to ensure successful and on-time delivery. You will work closely with teams to signal actions or decisions, and to manage cross-functional issues and risks.

 

To succeed at OpenMarket, you need to be a “hands-on doer” who can think strategically and act tactically. You have strong sense of ownership, accountability for getting things done, and are excellent at managing multiple workstreams and dependencies. You are a self-starter and can establish credibility and rapport across levels and audiences.

What You'll Be Doing

  • Lead and manage the technical portfolio for complex enterprise projects consisting of cross-functional teams and/or requiring integration with vendor. 
  • Execute in partnership with engineering, delivery teams, product management, leadership and stakeholders.
  • Provide technical project, program and delivery thought leadership for the organization.
  • Define the best approach and the release/delivery roadmap, then package and communicate the portfolio roadmap plan, track and measure results to stakeholder audiences.
  • Enable clear, concise and effective reporting and communication flow across product and technical teams to support on time delivery, aligned to customer and stakeholder expectations.
  • Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members.

What to Bring

  • 12+ years’ experience as a Technical Program, Project and/or Delivery Manager, 3+ years of portfolio management.
  • 8+ years building high functioning technical project, program or delivery teams, including recruiting, mentoring and retaining a diverse talent base.
  • Excellent communication skills, both written and verbal. You will tailor communication to the appropriate audience, including executive levels.
  • Contemporary knowledge of industry best practice support approaches in high tech environments
  • Passion for building diverse teams and providing an inclusive environment where employees can show up as their authentic self and do their best work.

Nice to Have

  • Industry experience in mobile messaging services like SMS, MMS, and emerging RCS preferred
  • Hands-on experience leading teams using Agile methodology.

Education/Training

  • Minimum of bachelor’s degree in software engineering, information technology, business administration or other related degree.
  • PMP Tools experience and certification preferred.

You'll Be a Great Fit If

  • You love being a part of a small, dynamic, and agile team that encourages you to learn and grow.
  • You desire to work with some of the world’s top brands.
  • You love finding solutions to interesting problems and figuring out how things work.
  • You welcome having autonomy with complex tasks.
  • You are passionate about using your experience and expertise to inspire the team.

Additional Information

This position is open in Seattle, WA or Remote.

 

OpenMarket embraces diversity and is an equal opportunity (EEO) employer.

 

We are unable to sponsor new U.S. work visas at this time.

 

Employment in this position may be contingent upon successful completion of a criminal and/or credit background investigation

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • Maria DBDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases

Location

Our company is in the Lower Queen Anne area with a beautiful view of Elliott Bay. The office is a short distance to a variety of restaurants/shops.

An Insider's view of OpenMarket

How would you describe the company’s work-life balance?

Work-life balance is one of the things I appreciate most about working at OpenMarket. It’s a value our leaders are proud of, and I can share from experience that the company stands by it. Many of us have flexible schedules, which works well with having teammates in different time zones across the globe.

Niki

Product Marketing Manager

How do you collaborate with other teams in the company?

In my role, I work closely with teams across all of OpenMarket. I partner cross-functionally to ensure our Global Operations teams are prepared to support new features and products and provide the best customer experience possible. Getting the work done as a team is one of the best things about what I get to do here at OpenMarket.

Robi

Principal, Technical and Business Operations

What are some things you learned at the company?

So many things… The world of mobile messaging is bigger and more complex than anyone can imagine. It has a language all its own. Our customers are doing amazing things and my colleagues are constant inspirations. I’ve learned what it is like to have strong collaborative leadership who value their people.

Lalo

Senior UX Designer

What unique initiatives do you have that encourage innovation?

One of the best parts of OpenMarket is that we are small enough to allow teams to drive change and make a difference. Within the finance team, we typically have a handful of cross functional initiatives going at any given time. Overall we are constantly looking to innovate how we work and what we deliver as an organization.

Anthony

Director of Finance

What’s the vibe like in the office?

OpenMarket is flexible about working remotely but I like coming into the office anyway! It's nice having teammates nearby to help if you get stuck, and there's always a quiet corner if you need to focus. It's a really welcoming environment outside of work too - you can always find people chatting in the kitchen, playing ping pong, or getting lunch.

Jessica

Software Development Engineer

What are OpenMarket Perks + Benefits

OpenMarket Benefits Overview

At OpenMarket, we value people. We take care of our employees every way we can, with comprehensive benefits, cool perks, and fun offices.

The different benefits we offer depend on the country you’re in. But the great thing about our Amdocs connection is that we get access to the benefits packages of a much larger company.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
OpenMarket hosts lunch to learn different area of the business.
Cross functional training encouraged
Promote from within
Online course subscriptions available
More Jobs at OpenMarket4 open jobs
All Jobs
Dev + Engineer
Operations
Project Mgmt
Sales
Operations
new
Seattle
Developer
new
Seattle
Project Mgmt
new
Seattle