Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help the pets we all love receive the veterinary care they need. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.
Position Summary:
Trupanion is seeking an International Program Manager to lead a variety of complex cross-functional projects as our global footprint expands. This role will participate in the process by which international projects are scoped, prioritized, and measured; and report on project progress and status.
This role will focus on our expansion in Asian markets, and speaking fluent Japanese and English is required.
The ideal candidate is passionate about solving business problems, creating operational excellence, and thrives in a fast-paced environment. You must be a results-oriented individual who can think strategically, adapt quickly, incorporate best practices from different cultures and geographies, and rapidly earn credibility and trust within all levels of the organization.
Candidates for this position have the option to work remotely from anywhere in the US, or out of our Seattle office, depending on their preference.
Key Responsibilities Include:

• Successfully lead all aspects of complex cross-functional international projects
• Own and drive the complete project lifecycle to ensure successful project delivery and implementation
• Work with stakeholder(s) to establish and define a program road-map, often over multiple years
• Collaborate with project stakeholders to solicit and create project requirements
• Run team backlogs, work prioritization, assignments, and resource tracking
• Ability to resolve ambiguity and conflict to bring teams and business groups into alignment
• Effectively engage multiple stakeholders and projects/tasks simultaneously

Qualifications
Education, Registration & Certification:

• Bachelor's degree required or equivalent experience accepted
• Project Management Professional certification preferred, but not required

Experience:

• 7+ years experience leading technology and business projects with multiple work streams and partners
• Experience bringing international teams together and leading teams to successful outcomes
• Demonstrated program management excellence
• Experience leading projects with a heavy emphasis on technology deployments
• Merger and Acquisition experience preferred, but not required

Skills, Knowledge & Abilities:

• Excellent organizational and project management skills with experience leading multiple projects with competing priorities in a calm and efficient manner.
• Strong communication and interpersonal skills with proven ability to impact & influence program stakeholders
• Self-starter attitude and ability to build a strong rapport and trust with resources across multiple functional areas.
• Languages: Fluent in English & Japanese

Benefits and Perks:

• Bonus opportunities
• Full medical, dental, and vision benefits at no cost to the employee
• Four weeks paid time off and 9 paid float holidays (you can decide which days are most important to you!)
• Five-week sabbatical after five years of employment
• Restricted Stock Units
• Open, casual, pet-friendly, and fun office environment
• Free medical health insurance for your pet (1 dog or cat)
• Paid time off to volunteer at nonprofit organizations
• Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.

About Trupanion:
We're all about helping pets. We promote a cohesive and nimble team environment, and we hire, develop and promote team members. We trust each other. We are transparent and honest. We care about one another and want to see our team members succeed, personally and professionally. We strive to promote from within and reduce bureaucracy to allow creative thinking. We're focused on providing continuous training and support to all team members to encourage long-term happiness and success.
Take a look inside our office and see for yourself:
https://www.facebook.com/Trupanion/videos/10155423763702974/
We're more than insurance - we're a tech company too! Learn more about how you can use Trupanion to pay your vet directly here: https://www.youtube.com/watch?v=vdWZ4KHiPTQ
Trupanion Team DNA:
At Trupanion, we achieve great things together when we are:

• Caring: We are kind to each other and assume positive intent.
• Collaborative: We work together to achieve company goals (we not me).
• Courageous: We are determined, take risks, and make bold moves.
• Curious: We seek new information to continually better ourselves and our work.
• Honest: We believe candid communication leads to successful teamwork.
• Inclusive: We welcome and value all people and perspectives.
• Nimble: We readily adapt and evolve in pursuit of progress and innovation.

For more information about Trupanion, visit http://trupanion.com/about
Trupanion is an equal opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.